Mercedes-Benz of Beaverton

We had a great experience. Very professional. Robert was available and easy to work with. Very professional. Robert was available and easy to work with. More

It was a really nice atmosphere. Was very clean and the people were professional. It’s just to far from Vancouver, I think anyway l. Was very clean and the people were professional. It’s just to far from Vancouver, I think anyway l. More

I went in for the service A maintenance. I was not greeted or acknowledged by anyone even though a number of staff were at the front door of the dealership as well as walking around inside. I was not greeted or acknowledged by anyone even though a number of staff were at the front door of the dealership as well as walking around inside. I had to ask the front desk lady where to go for maintenance and she pointed me to the desks on the other side of the dealership. Didn't bother to walk me there or anything. Once I got to the maintenance check in, even though there staff sitting at their desks, no one acknowledged me until I asked them to help me. This was a terrible experience even though the dealership did cover my Lyft rides to my house and back to the dealership. I always went to MB of Portland for my leases and maintenance services and the level of treatment there was significantly better than MB of Beaverton. Suggestion for MB of Beaverton staff: greet or at least acknowledge your customers when they walk in. You are supposed to represent Mercedes-Benz and quality service! More

Nice and friendly. Did make us wait for over 5 minutes before greeting us when we arrived. Good to go after that. Found an issue with the ac and they worked out a way t Did make us wait for over 5 minutes before greeting us when we arrived. Good to go after that. Found an issue with the ac and they worked out a way to make it right without us having to drive back another 2 hours to get to them. More

Had a great experience, as always, with this dealership. Outstanding service and professionalism! Robert made the process smooth and easy. He was responsive, helpful and had my best interests in mind. I Outstanding service and professionalism! Robert made the process smooth and easy. He was responsive, helpful and had my best interests in mind. I won’t go anywhere else! More

MB of Beaverton fit me in and made everything work after my car broke down. I am grateful for their attention detail and quality customer service. my car broke down. I am grateful for their attention detail and quality customer service. More

MB of Beaverton was responsive and knowledgeable about the recall associated with my vehicle. They had their mobile tech, Ray, out to my home in less than a week to address the issue. Ray was on time, cou the recall associated with my vehicle. They had their mobile tech, Ray, out to my home in less than a week to address the issue. Ray was on time, courteous, and professional. I appreciated his explaining the repair to me and advising me of the next date service was recommended. More

Service was fine but I learned a feature I don't like about my car (the reason i brought it in) can't be turned off or fixed. about my car (the reason i brought it in) can't be turned off or fixed. More

Always have a very bad experience in terms of service, this time my car was not filled with water to clean the windshield and car was not cleaned this time my car was not filled with water to clean the windshield and car was not cleaned More

Each time I take my wagon to your facility, I am greeted courteously and treated professionally. Chris B. always explains the whys and how’s of what I need in language I understand. Also, your coffee and co courteously and treated professionally. Chris B. always explains the whys and how’s of what I need in language I understand. Also, your coffee and cookies are a welcome treat while I wait and read in your comfortable lounge. Thank you for the excellent service. Linda Bernhardt More