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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,863 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,863 reviews

July 20, 2022

Service was fine but I learned a feature I don't like about my car (the reason i brought it in) can't be turned off or fixed. More

by MELISSA A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Mercedes-Benz of Beaverton responded

We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 20, 2022

Always have a very bad experience in terms of service, this time my car was not filled with water to clean the windshield and car was not cleaned More

by Carlos Avalos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Browarski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Carlos, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 20, 2022

Each time I take my wagon to your facility, I am greeted courteously and treated professionally. Chris B. always explains the whys and how’s of what I need in language I understand. Also, your coffee and co More

by BUDDLINDA430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 20, 2022

Have to do constant follow ups. Communication isn’t good. Have to be constantly reminded of the car buying process and what’s left to do or it doesn’t get done. I was told that they More

by ggolding11
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mejra Berisa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JR Richards
Jul 24, 2022 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

July 19, 2022

Realizable service and great staff. They were great with communicating things with me and made the whole process very easy. More

by Kishapatel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Mercedes-Benz of Beaverton responded

Kisha, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 19, 2022

Great service, Shaq is the best service advisor anywhere. Dedicated problem solvers and helpful in every regard. Customer service is A+++ More

by Nbdstix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaq
Jul 19, 2022 -

Mercedes-Benz of Beaverton responded

It's great to hear that Shaq was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 18, 2022

I've been a customer of this store since 2013 and have never had a bad experience. Everything about this store is professional and actually what I expect from this brand. I highly recommend this store t More

by Wmitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lisonbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 17, 2022

Terrible experience in service department. Called daily and left messages with no return call back. Finally drove there for my appointment and service was awful. Will never return to this loca More

by PDX23
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service and front desk
Jul 21, 2022 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 14, 2022

Great and very friendly and efficient service. Everything clicked to perfection!! Looking forward to my next visit. More

by BESSONAASE
Recommend Dealer
Yes
Employees Worked With
Dodangoda Shak
Jul 16, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 14, 2022

Friendly staff, walked through the things that would be done to the car at a timely manner. Great work! More

by MCAICAMACHO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

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