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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,863 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,863 reviews

July 31, 2022

Outstanding service . Very nice service advisor. My car was washed and cleaned inside and outside. My car was fixed and run OK. Thank you very much, good job Chris. More

by LIVEOREGON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Chris and our team here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 31, 2022

Excellent service from salesperson. Love the car. Took them too long to pay off the loan balance on my trade in More

by JEFFREY.BEER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, Jeffrey, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

July 31, 2022

They were slow and didn’t get my car cleaned when I got there when it was supposed to be ready More

by MARC.ALPORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Mercedes-Benz of Beaverton responded

Marc, thank you for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your candid feedback and hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 31, 2022

Not completely satisfied. Vehicle was missing thinks and when I adressed the issue no body was will to help me out. More

by JOAQUIN_CAMPUZANO
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Young
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

July 30, 2022

Nathan our service writer was wonderful throughout the lengthy repair process. Provided us with a rental the entire time! Great communication with updates provided regularly. More

by DEMYSB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
Aug 01, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 30, 2022

Great experience, everyone is friendly and professional. Extremely satisfied with the process of purchasing and having my clear bra done. More

by JERRADSMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 01, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 30, 2022

Well-organized, friendly, welcoming, professional. This is a great place to get a car. Great service. More

by SETH.CLIPPARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Mercedes-Benz of Beaverton responded

Seth, thank you for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

July 30, 2022

Salesman was okay as was your finance, tried to throw in extra contacts I didn’t agree to but could have been a mistake. Your service department has been nothing but problems every time I’ve used them, incl More

by ANDREWOSBORN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mejra Berisa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Bowman, Dale Acelar
Aug 04, 2022 -

Mercedes-Benz of Beaverton responded

Andrew, we are sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

July 30, 2022

Once I finally got an service appointment, things went well. Then when I brought my car in, I was in consist contact with my advisor. My car was ready when estimated. My car was up front waiting for me to More

by KENNETH.EDWARDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 01, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review, Kenneth. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Aug 01, 2022 -

KENNETH.EDWARDS responded

Wow, you did not even read my response.

July 29, 2022

Vadim explained the process and gave ma a realistic time of completion. Spot on. Took care of everything needed. More

by bobliner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Mercedes-Benz of Beaverton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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