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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,870 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,870 reviews

August 04, 2022

Service department has no one pick up phone Always voicemail OR it transfers phone to call center, No good! More

by LIANGBIN WU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shark & Jared
Aug 05, 2022 -

Mercedes-Benz of Beaverton responded

I'm sorry to hear that you are having an issue with our phone system. Our goal is to make sure everyone who walks through the door leaves happy. Please contact me directly. Thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 03, 2022

Its a courteous and clean facility. My service advisor was friendly and informative. My only request would've been a listing of the inspection findings, I didn't think about asking unti More

by E-Mack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shak (not sure of his last name)
Aug 03, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 02, 2022

Just outstanding in every way! From the start to delivery everything was handled flawlessly. Will highly recommend! More

by JAMESBTHAYER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffry Cook
Aug 03, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for your feedback on your recent visit to Mercedes-Benz of Beaverton. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

August 02, 2022

I came to mercedes for something that i could get done anywhere. I came so that it would be done correctly, the first time. I got my brakes changed in hopes it would be one and done but had to return b More

by Naz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathan
Aug 06, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 02, 2022

They supost to do my car tires check. They didn't do. So un my way home. Car tires pressure on low I have to go to tire shop for filled the air. That's inconvenient for me. More

by CYMARTEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
C.chumbley
Aug 06, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 02, 2022

Great customer service. They had me checked in quickly and when I picked up my car the process was quick. More

by CINDYWICKLANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Aug 03, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, Cindy, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 02, 2022

Nice place to take your car, I'm always treated well. Ryan stayed in touch through the process. More

by DANS6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 03, 2022 -

Mercedes-Benz of Beaverton responded

We appreciate your business and our team looks forward to serving you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 31, 2022

Outstanding service . Very nice service advisor. My car was washed and cleaned inside and outside. My car was fixed and run OK. Thank you very much, good job Chris. More

by LIVEOREGON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Aug 01, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Chris and our team here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

July 31, 2022

Excellent service from salesperson. Love the car. Took them too long to pay off the loan balance on my trade in More

by JEFFREY.BEER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Wilder
Aug 01, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, Jeffrey, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

July 31, 2022

They were slow and didn’t get my car cleaned when I got there when it was supposed to be ready More

by MARC.ALPORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Aug 01, 2022 -

Mercedes-Benz of Beaverton responded

Marc, thank you for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your candid feedback and hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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