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Mercedes-Benz of Beaverton

Portland, OR

Overview
Employees
Reviews
Vehicles
4.4
2,884 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Contact Dealership

9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,884 reviews

August 13, 2022

First time here. Impressed by its staffs and service. Love the video they shared about the vehicle’s conditions. More

by YC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
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Aug 13, 2022 -

YC responded

Excellent

August 13, 2022

Excellent service department. My service manager Ryan is always accommodating and provides great service. Highly recommend. More

by Ryan Gibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lisonbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Collins
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Aug 14, 2022 -

Mercedes-Benz of Beaverton responded

Thank you, Ryan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 12, 2022

I felt they had Great customer service and did a great job of getting me in a car while my service was being completed and explaining things I need to get completed when I visit again More

by alundis.brice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure but I hope I picked the correct person
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Aug 14, 2022 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, Brice, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 12, 2022

I usually go to wilsonville because the first time I moved back to oregon I went to this location and they did not do a good job, they left my car dirty and service didn't get completed. We moved clos More

by KTHARRIS2281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lisonbee
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 11, 2022

Unexperienced technicians can’t do jobs right even after re doing couple times! damaging cars and not being responsible, stay away from that dealer More

by Rido
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vadim Balashov
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Aug 14, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 11, 2022

I was able to get an appointment fast and they were able to replace a fuse and my brakes all in one day! Staff has always been nice! More

by LAINAAGEMOTU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
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Aug 14, 2022 -

Mercedes-Benz of Beaverton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 10, 2022

Very friendly service people. Checked me in quickly and provided a loaner car for the day. More

by ANDREY.STEVENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vadim Balashov
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Aug 11, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 10, 2022

Very pleasant people to do business with, especially the service person. I like to go back for next service. More

by WOOHEELEE
Customer Service
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
Report | Print
Aug 11, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 10, 2022

No one answers the phone or returns voicemail or emails. The phone just rings and rings. More

by Kenreed1003
Recommend Dealer
No
Employees Worked With
Christopher Browarski
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Aug 14, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for this feedback. We're very sorry to about your difficulty reaching us. Would you mind sending us a message with your contact information so we can get in touch? We'd love to try to turn things around for you and see if we can help with your vehicle needs. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 09, 2022

No pressure sales team. Took the time to understand what I was looking in a vehicle and why. More

by mjswans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Bowman
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Aug 09, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

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