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Mercedes-Benz of Beaverton
Portland, OR
2,863 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,863 reviews
Verified Customer
August 04, 2022
interacting with the service department here is a consistent joke. Out of 10 times I've called in the last 2 years, I have been connected with a person.....once. Usually if you don't leave a messag consistent joke. Out of 10 times I've called in the last 2 years, I have been connected with a person.....once. Usually if you don't leave a message (often not returned) it is an 8-9 minute hold and a disconnect. Even normal scheduled warranty service bookings are many weeks out. Once into the service day, I have not had a problem with what they provide...I don't in any way think this is a mechanic issue, but Lithia obviously cuts costs on the interaction portion...witnessed by the HIGH representative turnover. Lithia has turned the historic Mercedes experience into that you'd expect from a Yugo dealership More
by weehaa
Employees Worked With
August 04, 2022
It’s very nice Custmer service from start to end and General manager was very Professional And helpful General manager was very Professional And helpful More
by AJMAL.HASHEMI
August 03, 2022
Its a courteous and clean facility. My service advisor was friendly and informative. My only request would've been a listing of the inspection findings, I didn't think about asking unti My service advisor was friendly and informative. My only request would've been a listing of the inspection findings, I didn't think about asking until I left. More
by E-Mack
Employees Worked With
Shak (not sure of his last name)
August 02, 2022
Just outstanding in every way! From the start to delivery everything was handled flawlessly. Will highly recommend! From the start to delivery everything was handled flawlessly. Will highly recommend! More
by JAMESBTHAYER
August 02, 2022
I came to mercedes for something that i could get done anywhere. I came so that it would be done correctly, the first time. I got my brakes changed in hopes it would be one and done but had to return b anywhere. I came so that it would be done correctly, the first time. I got my brakes changed in hopes it would be one and done but had to return because my sensors were messed up while it was serviced at mercedes. Costco messed up my sensors on my other car during a routine tire change and refused to fix their error. Luckily mercedes owned up to their mistake and fixed it. It did waste my day and they never have loaners available so it was inconvenient. More
by Naz
Employees Worked With
Nathan
August 02, 2022
They supost to do my car tires check. They didn't do. So un my way home. Car tires pressure on low I have to go to tire shop for filled the air. That's inconvenient for me. They didn't do. So un my way home. Car tires pressure on low I have to go to tire shop for filled the air. That's inconvenient for me. More
by CYMARTEL
Employees Worked With
C.chumbley
August 02, 2022
Great customer service. They had me checked in quickly and when I picked up my car the process was quick. They had me checked in quickly and when I picked up my car the process was quick. More
by CINDYWICKLANDER
Employees Worked With
