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Mercedes-Benz of Beaverton

Portland, OR

Overview
Employees
Reviews
Vehicles
4.4
2,870 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Contact Dealership

9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,870 reviews

August 17, 2022

Service was done quickly as promised. All my questions were answered and everyone was very pleasant and helpful. More

by JET55BILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shak Dodangola
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Aug 18, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 17, 2022

My check-in was fast and easy and my courtesy car was what I requested. Thanks for making my scheduled maintenance and recall So easy! More

by KELCEEM5
Recommend Dealer
Yes
Employees Worked With
The emp is not listed but he took my car and got me into my loaner.
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Aug 18, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 17, 2022

Very attentive to consumers needs, very professional. I took my car in to have some work done and it was completed ahead of time. More

by SETH.CLIPPARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
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Aug 18, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 15, 2022

My service appointment was quick and easy! Everyone was very nice, and I appriciated everyone's help. More

by alex
Recommend Dealer
Yes
Employees Worked With
Shak, Robert Olsen, Vlado Baturan
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Aug 16, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review, Alex! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 14, 2022

Poor communication during the 4 days you had my car. A vague reference to the attempts to contact me during those 4 days were fabrications: I was not away, had my phone with me at All times and my email More

by GREG@CENTRICATA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No , Christopher Browarski
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Aug 18, 2022 -

Mercedes-Benz of Beaverton responded

Greg, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 13, 2022

Very professional dealership excellent service. Made buying a very easy experience I would definitely buy from them again More

by TOM_VINSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Wilder
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Aug 14, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for your feedback on your recent visit to Mercedes-Benz of Beaverton. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

August 13, 2022

First time here. Impressed by its staffs and service. Love the video they shared about the vehicle’s conditions. More

by YC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
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Aug 13, 2022 -

YC responded

Excellent

August 13, 2022

Excellent service department. My service manager Ryan is always accommodating and provides great service. Highly recommend. More

by Ryan Gibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lisonbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Collins
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Aug 14, 2022 -

Mercedes-Benz of Beaverton responded

Thank you, Ryan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 12, 2022

I felt they had Great customer service and did a great job of getting me in a car while my service was being completed and explaining things I need to get completed when I visit again More

by alundis.brice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure but I hope I picked the correct person
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Aug 14, 2022 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, Brice, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 12, 2022

I usually go to wilsonville because the first time I moved back to oregon I went to this location and they did not do a good job, they left my car dirty and service didn't get completed. We moved clos More

by KTHARRIS2281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lisonbee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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