Mercedes-Benz of Beaverton

Everything went well from check-in to completed work. Did not wait. I was to be phoned when the car was ready (1:00 to 1:30 pm) as agreed with the service advisor. Never received a phone call. Went t Did not wait. I was to be phoned when the car was ready (1:00 to 1:30 pm) as agreed with the service advisor. Never received a phone call. Went to dealership about 4:15 pm to inquire and learned car was ready at agreed time. Somebody dropped the ball in calling me. Thank you Chris W. and Ryan C. for getting it straightened out. Will return for service in the future though. More

Robert got us the car of our dream! We are first time Benz owner and so proud. He was persistent and courteous, not in a pushy way and respectful of our time. The whole process from We are first time Benz owner and so proud. He was persistent and courteous, not in a pushy way and respectful of our time. The whole process from finding the right model / price and financing was made smooth , clear and easy. We love his transparency and his patience as we go through the process . Excellent service and would highly recommend Robert! More

Mercedes Benz of Beaverton couldn’t have done better processing this transaction. I spent very little time waiting for the next step without feeling rushed. processing this transaction. I spent very little time waiting for the next step without feeling rushed. More

The service advisor and service team is very knowledgeable and able to resolve the issue early than estimated and met all my expectations! knowledgeable and able to resolve the issue early than estimated and met all my expectations! More

My concern was not addressed because there was a cooling fan fault. I was quoted 1100 to change the fan. I chose not to because I Jane been in the automotive industry for 20+ years and know that is an easy fan fault. I was quoted 1100 to change the fan. I chose not to because I Jane been in the automotive industry for 20+ years and know that is an easy job. So, I paid their diagnostic fee of $235 for absolutely nothing. I scanned the car at my own shop and there is a fault for the high pressure fuel pump. Oddly the same thing that happened to my previous C250. This is also the thing Mercedes extended the warranty on. More

Best Dealership in Oregon and Washington. Winner of the Best of the Best GOLD from Mercedes-Benz USA! Want to meet a great just go to Mercedes-Benz of Beaverton Sales, Parts or Service! They Winner of the Best of the Best GOLD from Mercedes-Benz USA! Want to meet a great just go to Mercedes-Benz of Beaverton Sales, Parts or Service! They are there to help you and will be a part of your experience no matter the car you purchased! More

The service was completed within the time promised. Shak arranged for a ride home during the service and then picked me up at my home to bring me back to the dealership. Shak arranged for a ride home during the service and then picked me up at my home to bring me back to the dealership. More

Very professional and easy to work with to purchase a vehicle They had the right car for us vehicle They had the right car for us More

Help a lot , good conversation, treat me like a friend, detail intrudus a lot , good service detail intrudus a lot , good service More

Andrew Jones is A+! He did his best to replace a tire and service my car the very day I drove in. Since a new tire needed to be ordered, he did so immediately and “mi He did his best to replace a tire and service my car the very day I drove in. Since a new tire needed to be ordered, he did so immediately and “mission accomplished” three days later! He was straightforward in answering my questions; he is knowledgeable and professional about his job. The entire service department is upbeat and attentive. More