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Mercedes-Benz of Beaverton

Portland, OR

Overview
Employees
Reviews
Vehicles
4.4
2,870 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,870 reviews

September 02, 2022

Near my house,environment is nice and the service advisor his name is Ryan is good and very accommodating. More

by Tem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Coughlin
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Sep 05, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. Bryan and our team appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

September 02, 2022

Easy customer service visit, work do on time, fixed the problem and the provision of a loaner. More

by Eaklandk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Report | Print
Sep 06, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad Christopher was able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

September 01, 2022

As an my first experience, Ryan was friendly and explained well. However there is no waiting area for Lyft while the service is in progress and the Lyftis only one-way service. End of service, A tex More

by 927YJLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan
Report | Print
Sep 05, 2022 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please contact me. I would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

September 01, 2022

It took 2 hours and 45 minutes for a one hour express oil change even though I had an appointment! More

by JAMESH9
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Not sure, keys left on an empty desk after the service and had to ask for my paperwork
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Sep 05, 2022 -

Mercedes-Benz of Beaverton responded

Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

September 01, 2022

Great service, timely and good quality, thanks for the customer orientation. MB Beaverton was great!! More

by RAVISHANKAR.IYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Sep 02, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

September 01, 2022

I was thoroughly impressed with all personnel and work performed. Thanks for making this a pleasant experience! More

by Bruce Rosebrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the names
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Sep 02, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 31, 2022

They had excellent service and very professional. Robert was amazing and made the whole car buying experience easy especially since it was my first time buying a car More

by dhcastaing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Olsen
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Aug 31, 2022 -

Mercedes-Benz of Beaverton responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Robert and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

August 31, 2022

Cordial and competent service representative. Also very appreciative of follow up appointment to address a potential problem. More

by hessell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shek
Report | Print
Sep 02, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 31, 2022

Quick easy and professional The technician was very quick and respectful. I appreciate that he was right on time More

by Gl450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Field technician
Report | Print
Sep 02, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 30, 2022

We had an excellent experience working with Robert Olsen. He was exactly what we had hoped for: very knowledgeable; extremely patient and wonderfully helpful. Great customer service all around. 5 stars. He m More

by Jag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Olsen
Report | Print
Aug 31, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Robert and all of us at Mercedes-Benz of Beaverton are glad to have you as a customer. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

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