Mercedes-Benz of Beaverton

My concern was not addressed because there was a cooling fan fault. I was quoted 1100 to change the fan. I chose not to because I Jane been in the automotive industry for 20+ years and know that is an easy fan fault. I was quoted 1100 to change the fan. I chose not to because I Jane been in the automotive industry for 20+ years and know that is an easy job. So, I paid their diagnostic fee of $235 for absolutely nothing. I scanned the car at my own shop and there is a fault for the high pressure fuel pump. Oddly the same thing that happened to my previous C250. This is also the thing Mercedes extended the warranty on. More

Best Dealership in Oregon and Washington. Winner of the Best of the Best GOLD from Mercedes-Benz USA! Want to meet a great just go to Mercedes-Benz of Beaverton Sales, Parts or Service! They Winner of the Best of the Best GOLD from Mercedes-Benz USA! Want to meet a great just go to Mercedes-Benz of Beaverton Sales, Parts or Service! They are there to help you and will be a part of your experience no matter the car you purchased! More

The service was completed within the time promised. Shak arranged for a ride home during the service and then picked me up at my home to bring me back to the dealership. Shak arranged for a ride home during the service and then picked me up at my home to bring me back to the dealership. More

Very professional and easy to work with to purchase a vehicle They had the right car for us vehicle They had the right car for us More

Help a lot , good conversation, treat me like a friend, detail intrudus a lot , good service detail intrudus a lot , good service More

Andrew Jones is A+! He did his best to replace a tire and service my car the very day I drove in. Since a new tire needed to be ordered, he did so immediately and “mi He did his best to replace a tire and service my car the very day I drove in. Since a new tire needed to be ordered, he did so immediately and “mission accomplished” three days later! He was straightforward in answering my questions; he is knowledgeable and professional about his job. The entire service department is upbeat and attentive. More

I have no idea who Vlado Is. And as for Mercedes I don’t understand why they say my car is a 2017 when clearly on the car it’s marked as a 2016. And as for Mercedes I don’t understand why they say my car is a 2017 when clearly on the car it’s marked as a 2016. More

Nice people, appreciate the non- pressure atmosphere to purchase. Wish I was provided a vehicle orientation after purchase. I though that was strange it wasn’t provided. purchase. Wish I was provided a vehicle orientation after purchase. I though that was strange it wasn’t provided. More

Seamless and efficient transaction. Staff’s knowledge of the product and respect for the customer is outstanding and very welcomed! Brett is a great guy who knows his product and is g Staff’s knowledge of the product and respect for the customer is outstanding and very welcomed! Brett is a great guy who knows his product and is great with his customers. No stress and a very respectful young man. Your survey did not include Garrett Heinetz in F&I and he deserves a great shout-out. Garrett takes the time to explain everything and is a complete joy to work with. I give this Lithia dealership five stars only because I cannot give more. This is from someone who has not purchased from a Lithia lot in thirty years. Things have changed since then and it is all for the better. Thank you for creating an environment free from stress and games. We look forward to trading with Beaverton Mercedes in the future! More

I really appreciate that every one is so customer friendly Getting me checked in was very efficient and wait time was under one Hr for oil and filter change friendly Getting me checked in was very efficient and wait time was under one Hr for oil and filter change More