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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,843 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,843 reviews

August 26, 2022

JR was horrible to work with. I will never buy a car from him again. He told me my 60k car was detailed, stating, "I had your car detailed for you today." The car wasn't detail More

by RYAN_22863
Recommend Dealer
No
Employees Worked With
JR
Aug 29, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

August 25, 2022

The service was great but very expensive! I appreciated the Uber services which allowed me to continue on with my day. More

by Kathymontgomery_5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of young girl who met me in the driveway
Aug 26, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 25, 2022

Professional, courtesy, friendly, respectful, nice, clean, knowledgeable, down the earth, fair, top of everything and good price More

by Noodle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Heinetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Murphy 5 stars
Aug 26, 2022 -

Mercedes-Benz of Beaverton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

August 24, 2022

I wanted to do Service B for my GLC but sold other services that I did not wanted. More

by Naveed
Recommend Dealer
No
Employees Worked With
Sadie Powers
Aug 29, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 24, 2022

Customer Service is awesome , very helpful. People are very accommodating Very clean facilities. Friendly people More

by MILAROMINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Mercedes-Benz of Beaverton responded

We appreciate your business and our team looks forward to serving you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 21, 2022

Was pretty busy the morning I had my appointment. Took quite a few minutes before anyone was able to get to me, to get me checked in. Once I got checked in, things went pretty smoothly. More

by DMUCK12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 20, 2022

I received great service from Norm my sales person and Chris the service manager in getting a replacement key after my purse was stolen. They did every thing they could to get me my car as fast as possibl More

by HELLO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear Norm and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 20, 2022

The downtown portland store refused to have a technician do a drive test to figure out if the noise coming from my tires rendered my S450 undriveable any earlier than 6 weeks from now. Despite having a full More

by KURT.R.HUTTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Mercedes-Benz of Beaverton responded

Kurt, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 20, 2022

Everyone was friendly. There was tea, coffee and snacks available while I waited for my vehicle. More

by BALLOONSANDMORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 21, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. Ryan and our team appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

August 19, 2022

Mejrema was amazing! She was able to get me a lower interest rate as we were signing papers. More

by JOHNSON.HILLARY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thien Do
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Mercedes-Benz of Beaverton responded

Hillary, Thank you so much for your kind words for Mejra, and for taking the time to leave us this wonderful feedback! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

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