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Mercedes-Benz of Beaverton

Portland, OR

Overview
Employees
Reviews
Vehicles
4.4
2,843 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,843 reviews

September 01, 2022

It took 2 hours and 45 minutes for a one hour express oil change even though I had an appointment! More

by JAMESH9
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Not sure, keys left on an empty desk after the service and had to ask for my paperwork
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Sep 05, 2022 -

Mercedes-Benz of Beaverton responded

Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Helpful
August 31, 2022

As an my first experience, Ryan was friendly and explained well. However there is no waiting area for Lyft while the service is in progress and the Lyftis only one-way service. End of service, A tex More

by 927YJLEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan
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Sep 05, 2022 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please contact me. I would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Helpful
August 31, 2022

Cordial and competent service representative. Also very appreciative of follow up appointment to address a potential problem. More

by hessell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shek
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Sep 02, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Helpful
August 31, 2022

Quick easy and professional The technician was very quick and respectful. I appreciate that he was right on time More

by Gl450
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Field technician
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Sep 02, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Helpful
August 31, 2022

They had excellent service and very professional. Robert was amazing and made the whole car buying experience easy especially since it was my first time buying a car More

by dhcastaing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2022 -

Mercedes-Benz of Beaverton responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Robert and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

Helpful
August 30, 2022

Service was fast and all employees were kind. Vadim was amazing to work with and I look forward to returning for service. More

by AUSTINKIHS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2022 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vadim and our team met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Helpful
August 30, 2022

Good welcome good advice good area serve drinks and snack clean place service on time More

by TONYPOY
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2022 -

Mercedes-Benz of Beaverton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Helpful
August 30, 2022

We had an excellent experience working with Robert Olsen. He was exactly what we had hoped for: very knowledgeable; extremely patient and wonderfully helpful. Great customer service all around. 5 stars. He m More

by Jag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Robert and all of us at Mercedes-Benz of Beaverton are glad to have you as a customer. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

Helpful
August 27, 2022

Pleasant personal experience. Appreciate the loaner car. Greatly overpriced. Service takes too long. Broke my key fob and did not offer to repair or replace. More

by SALDIVARRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

Helpful
August 26, 2022

Great auto service, excellent service would recommend to any wanting to get their car fixed More

by L.KUCHUKYAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delbert Acelar
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Aug 26, 2022 -

Mercedes-Benz of Beaverton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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