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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,871 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,871 reviews

September 24, 2022

Was very impressed with the dealership looking to find us the lowest interest rate possible. More

by mjswans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Olsen, Garrett Heinetz, Dalton Bowman
Sep 24, 2022 -

Mercedes-Benz of Beaverton responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

September 24, 2022

Easy purchase. Dealership stepped up and CPOed the vehicle. They also agreed to reimburse me for the cost of wheel repair although I haven't recieved the check y More

by LORELLO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Morga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Acelar, Dalton Bowman
Sep 24, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Beaverton are glad to have you as a customer. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

September 23, 2022

Thanks for working so hard to find the problem. Great communication And good value! Our service coordinator was on top of the issues. More

by REECE1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
Sep 24, 2022 -

Mercedes-Benz of Beaverton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

September 22, 2022

Overpriced hourly rate. Misleading diagnostic, unreliable and untrustworthy technical knowledge. Avoid if possible and choose a local family-owned mechanic that is worthy o More

by Soheyl Afaghi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Collins - good experience
Sep 27, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

September 22, 2022

I’ve continued to have my car serviced at this dealership, because I like to maintain service records at one place. The thing that gives me pause is the astronomical cost of service. The recommend More

by KAYRINP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Sep 24, 2022 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

September 22, 2022

Very helpful and fast! ..Andy had great customer service and was very informative about everything! Great exp More

by LILBOYTERRY77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Sep 24, 2022 -

Mercedes-Benz of Beaverton responded

We are very happy to hear that Andy provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

September 21, 2022

Great experience and easy transition. I would work with Jeff anytime. Consider a Mercedes for your next purchase. More

by LCHAPUT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffry Cook
Sep 21, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

September 21, 2022

The sales department is great but I have had some issues with the service department that will stop me from buying there again. This was my second car from this dealer and I still had a small issue with the More

by ARCHIBALL
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norman Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thien Do, Robert Olsen
Sep 24, 2022 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, so we are delighted to hear that you had a great experience with our sales department. We're disappointed to hear, however, that your service visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

September 20, 2022

Robert is an excellent salesman. He provides all the support needed while also giving the client an opportunity to truly think things through. Would shop there again simply because o More

by MICHAEL.RAU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thien Do, Robert Olsen
Sep 21, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for your feedback on your recent visit to Mercedes-Benz of Beaverton. I'm glad to hear that Robert was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

September 20, 2022

We were happy you had the vehicle that we wanted in stock. Dennis, our salesman was very knowledgeable and friendly and the process of buying was easy. More

by TLPARKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Graham
Sep 21, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dennis and our team, and we look forward to working with you again. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

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