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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,843 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,843 reviews

September 21, 2022

Overpriced hourly rate. Misleading diagnostic, unreliable and untrustworthy technical knowledge. Avoid if possible and choose a local family-owned mechanic that is worthy o More

by Soheyl Afaghi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Collins - good experience
Sep 27, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

September 21, 2022

The sales department is great but I have had some issues with the service department that will stop me from buying there again. This was my second car from this dealer and I still had a small issue with the More

by ARCHIBALL
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norman Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thien Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, so we are delighted to hear that you had a great experience with our sales department. We're disappointed to hear, however, that your service visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

September 20, 2022

Great experience and easy transition. I would work with Jeff anytime. Consider a Mercedes for your next purchase. More

by LCHAPUT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

September 20, 2022

Robert is an excellent salesman. He provides all the support needed while also giving the client an opportunity to truly think things through. Would shop there again simply because o More

by MICHAEL.RAU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thien Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for your feedback on your recent visit to Mercedes-Benz of Beaverton. I'm glad to hear that Robert was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

September 20, 2022

We were happy you had the vehicle that we wanted in stock. Dennis, our salesman was very knowledgeable and friendly and the process of buying was easy. More

by TLPARKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dennis and our team, and we look forward to working with you again. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

September 19, 2022

We are always greeted and welcomed as soon as we arrive. The communication on service is great. We were disappointed that the car was not cleaned or vacuumed. More

by Suzanne Pond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We apologize that your car was not vacuumed or washed. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

September 19, 2022

Great service ,, highly recommend it , the best or nothing !! They always on top ,, and taking care there customer More

by HABIBIMAZEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Acelar, Tony Yan
Sep 20, 2022 -

Mercedes-Benz of Beaverton responded

Here at Mercedes-Benz of Beaverton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave satisfied! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

September 17, 2022

I think the description of the service wasn’t accurate. And I think they could have been honest about the service being done anywhere. But it was easy and painless $255 later for a check up. More

by FAITHDWBROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a
Sep 18, 2022 -

Mercedes-Benz of Beaverton responded

Faith, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

September 17, 2022

Service team has been great, helping to get all of my needs meet quickly and without hassle. More

by Njjohnson2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shak Dodangoda
Sep 19, 2022 -

Mercedes-Benz of Beaverton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

September 17, 2022

Online scheduling was easy and convenient. Reminders we’re timely ahead of the appt and dropping the car was easy. All in all a good experience. More

by ALAN.PRENTICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
Sep 19, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton. We appreciate your feedback and look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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