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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,884 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,884 reviews

October 14, 2022

The folks in Service are outstanding, respectful, kind, good eye contact. The guy who did the detail work is NOT doing the type of work he is cut out to do. While there were many nitpicks things I co More

by KARR704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy at the service entrance. 5
Oct 17, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We strive to make sure that every customer leaves happy, and we're sorry that we missed the mark here. Please don't hesitate to reach out to us directly if you'd like to discuss this issue in more detail. We would appreciate the opportunity to see if we turn this situation around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 14, 2022

Service advisor Andy was very personable, professional, took care of the issues we discussed. The car was ready in a timely manner. Service department provided a very thorough report and the car was very More

by NANCYSWEI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Jones
Oct 17, 2022 -

Mercedes-Benz of Beaverton responded

Thank you, Nancy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 14, 2022

My MB C300 had an electrical issue. I was able to get the car in and repaired quickly although it took a it to diagnose what was wrong. They kept me informed of the progress, found the More

by FORTNER17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Rose
Oct 17, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 13, 2022

Dalton was a great help picking the right model for my family. He was super knowledgeable and friendly and made the whole buying experience very smooth. Dalton is an expert on Mercedes' products and the c More

by Ezio B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Bowman
Oct 16, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Beaverton are glad to have you as a customer. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

October 13, 2022

I forgot my discount coupon. They honored it after the fact. They have always treated me with great service. More

by DEANBARRUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton. Your feedback and rating mean a lot to us. We're glad we were able to help, Dean, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 13, 2022

They left my car a mess. It now sounds like I have a dead body in my trunk. Because they didn't put the spare tire in correctly. More

by GECIZZLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Livingston
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 13, 2022

Terrific service and fast. The service advisor Andy was terrific, and explained all the details of the performed services More

by os2warp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2022 -

Mercedes-Benz of Beaverton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 11, 2022

Had an excellent experience working with Kevin and vadim. Kevin expertly diagnosed my car and ordered the parts in a timely manner and vadim was very amicable about my price breakdown and payment at the end. More

by John dayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lisonbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trever Lisonbee, Vadim Balashov
Oct 12, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that Kevin and Vadim had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Beaverton to be a positive one. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 10, 2022

Horrible! I was very disappointed with the customer service and would appreciate a chance to explain further. More

by KELLYECALDWELL
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mejra Berisa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Olsen, Brett Wilder
Oct 14, 2022 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

October 09, 2022

This is my first Mercedes I only got it because my online business if you get to a certain level in the company they pay for a Mercedes of your choice so since I never had one or driven one really I decided More

by REBECCAEMPOWERINGDIVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy jones
Oct 09, 2022 -

Mercedes-Benz of Beaverton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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