Mercedes-Benz of Beaverton
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The folks in Service are outstanding, respectful, kind, good eye contact. The guy who did the detail work is NOT doing the type of work he is cut out to do. While there were many nitpicks things I co good eye contact. The guy who did the detail work is NOT doing the type of work he is cut out to do. While there were many nitpicks things I could say, the most important to me is the carpet protector he installed. There are up to 1” gaps where dirt can get into and many area he missed all together. While I appreciate his doing the job, I wish I didn’t have to redo it. And he kept my role of carpet film so I have to buy some more. I do want to apologize for leaving stuff in the center counsel. I thought it would be respected like the glove box. More
Service advisor Andy was very personable, professional, took care of the issues we discussed. The car was ready in a timely manner. Service department provided a very thorough report and the car was very took care of the issues we discussed. The car was ready in a timely manner. Service department provided a very thorough report and the car was very clean when I got it back. I definitely will return to this dealership for future services. More
My MB C300 had an electrical issue. I was able to get the car in and repaired quickly although it took a it to diagnose what was wrong. They kept me informed of the progress, found the I was able to get the car in and repaired quickly although it took a it to diagnose what was wrong. They kept me informed of the progress, found the issue, and corrected it. More
Dalton was a great help picking the right model for my family. He was super knowledgeable and friendly and made the whole buying experience very smooth. Dalton is an expert on Mercedes' products and the c family. He was super knowledgeable and friendly and made the whole buying experience very smooth. Dalton is an expert on Mercedes' products and the car industry as a whole. Great experience overall. More
I forgot my discount coupon. They honored it after the fact. They have always treated me with great service. They honored it after the fact. They have always treated me with great service. More
They left my car a mess. It now sounds like I have a dead body in my trunk. Because they didn't put the spare tire in correctly. It now sounds like I have a dead body in my trunk. Because they didn't put the spare tire in correctly. More
Terrific service and fast. The service advisor Andy was terrific, and explained all the details of the performed services The service advisor Andy was terrific, and explained all the details of the performed services More
Had an excellent experience working with Kevin and vadim. Kevin expertly diagnosed my car and ordered the parts in a timely manner and vadim was very amicable about my price breakdown and payment at the end. Kevin expertly diagnosed my car and ordered the parts in a timely manner and vadim was very amicable about my price breakdown and payment at the end. More
Horrible! I was very disappointed with the customer service and would appreciate a chance to explain further. I was very disappointed with the customer service and would appreciate a chance to explain further. More
This is my first Mercedes I only got it because my online business if you get to a certain level in the company they pay for a Mercedes of your choice so since I never had one or driven one really I decided business if you get to a certain level in the company they pay for a Mercedes of your choice so since I never had one or driven one really I decided to get one. But anywho they made the service experience here wonderful I’ll keep coming back More