Back

Mercedes-Benz of Beaverton

Portland, OR

4.4
2,884 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Contact Dealership

9275 SW Canyon Rd

Portland, OR

97225

Directions

By Type

Showing 2,884 reviews

October 28, 2022

Andrew Jones, your service advisor did an excellent job and went above and beyond to make sure that my B Service would be completed in time for me to make my doctor appointment. I also enjoyed the compli More

by Dyrnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Jones 5 Stars
Oct 31, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words for Andrew, and for taking the time to leave us this wonderful feedback! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 28, 2022

They were very helpful, timely and delivered with quality. I was kept apprised of status and allowed to make decisions that suited my timeframe and budget. More

by CECILIE.717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Coughlin
Oct 31, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 28, 2022

I don’t think my car was actually inspected when I bought it. Way too many problems for a new car. Appointments booked too far out and never any loaner cars. I had to drive with a dead battery for 6 days. Th More

by DEANNA.SCHLUNEGGER18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norman Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vadim Balashov
Nov 03, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 27, 2022

Ryan in service did a great job in determining the issue with the trunk and keeping me posted on progress. His attentiveness is to be commended More

by GB97229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Oct 28, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 25, 2022

I was amazed that Chris the service manager took the time to call and explain answers to my questions a week after the sale. He was very engaging and was very understanding and gave me complete answers. Than More

by Dbergr11
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing about your experience with Mercedes-Benz of Beaverton. Chris and our team appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 24, 2022

Service advisor excellent and well done for the job good recommended,i like transportation services More

by THANHDUY75081
Recommend Dealer
Yes
Employees Worked With
Not on the list
Oct 25, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 22, 2022

You would think that purchasing a car over $62000 would include a full tank of gas, but that was not the case; I would have expected a high class dealer like Mercedes-Benz to provide similar customer servi More

by LBLANCHARD0
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thien Do, Patrick Murphy
Oct 27, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

October 21, 2022

Car was delivered without all the headrests, A/C not fully functioning, no key to the wheel locks, non-run-flat tires and no spare, dirty, and much more worn than advertised. More

by AMOVERST
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Purchased through Driveway.com
Oct 24, 2022 -

Mercedes-Benz of Beaverton responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

October 21, 2022

Great service at the Mercedes Benz of Beaverton. The service advisor was very nice and helpful. I appreciate the lyft ride that was provided. More

by SYNTHIAF03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamu Kaehu-Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Flatten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chy Laeardonn
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Fish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Browarski, Bryan Coughlin, Vadim Balashov
Oct 21, 2022 -

Mercedes-Benz of Beaverton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

October 20, 2022

Very very very will good job. He is excellent business man Thank you so much. More

by HONG_F_HA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stomenger
Oct 20, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

...
48
...