Mercedes-Benz of Beaverton
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Andrew Jones, your service advisor did an excellent job and went above and beyond to make sure that my B Service would be completed in time for me to make my doctor appointment. I also enjoyed the compli and went above and beyond to make sure that my B Service would be completed in time for me to make my doctor appointment. I also enjoyed the complimentary Cookies and Coffee. Now if I can just figure out a way to buy one of the cars in the showroom. More
They were very helpful, timely and delivered with quality. I was kept apprised of status and allowed to make decisions that suited my timeframe and budget. quality. I was kept apprised of status and allowed to make decisions that suited my timeframe and budget. More
I don’t think my car was actually inspected when I bought it. Way too many problems for a new car. Appointments booked too far out and never any loaner cars. I had to drive with a dead battery for 6 days. Th it. Way too many problems for a new car. Appointments booked too far out and never any loaner cars. I had to drive with a dead battery for 6 days. The embarrassment of carrying a jumper box into work when I drive a Mercedes’ is BEYOND ME More
I was amazed that Chris the service manager took the time to call and explain answers to my questions a week after the sale. He was very engaging and was very understanding and gave me complete answers. Than to call and explain answers to my questions a week after the sale. He was very engaging and was very understanding and gave me complete answers. Thank You Chris! More
You would think that purchasing a car over $62000 would include a full tank of gas, but that was not the case; I would have expected a high class dealer like Mercedes-Benz to provide similar customer servi include a full tank of gas, but that was not the case; I would have expected a high class dealer like Mercedes-Benz to provide similar customer service as my last car purchase at the local Toyota dealership. Very disappointing. Mr. Murphy was blunt with his answer and provided no customer satisfaction regarding this issue. Felt like he didn't care as we had already signed on the dotted line so why would he offer any compensation for less than a full tank. Also was not asked which license plate I wanted for my car during the transaction, when I thought about it the next day an inquired about a specific custom plate Mr. Do said it was not available; until I pushed more about it is in fact available through the DMV so why would he not be able to access it? Wouldn't you know it, he magically said he could get it after all. So weird. More
Car was delivered without all the headrests, A/C not fully functioning, no key to the wheel locks, non-run-flat tires and no spare, dirty, and much more worn than advertised. fully functioning, no key to the wheel locks, non-run-flat tires and no spare, dirty, and much more worn than advertised. More
Great service at the Mercedes Benz of Beaverton. The service advisor was very nice and helpful. I appreciate the lyft ride that was provided. The service advisor was very nice and helpful. I appreciate the lyft ride that was provided. More