Mercedes-Benz of Beaverton

Ryan in service did a great job in determining the issue with the trunk and keeping me posted on progress. His attentiveness is to be commended with the trunk and keeping me posted on progress. His attentiveness is to be commended More

I was amazed that Chris the service manager took the time to call and explain answers to my questions a week after the sale. He was very engaging and was very understanding and gave me complete answers. Than to call and explain answers to my questions a week after the sale. He was very engaging and was very understanding and gave me complete answers. Thank You Chris! More

Service advisor excellent and well done for the job good recommended,i like transportation services recommended,i like transportation services More

You would think that purchasing a car over $62000 would include a full tank of gas, but that was not the case; I would have expected a high class dealer like Mercedes-Benz to provide similar customer servi include a full tank of gas, but that was not the case; I would have expected a high class dealer like Mercedes-Benz to provide similar customer service as my last car purchase at the local Toyota dealership. Very disappointing. Mr. Murphy was blunt with his answer and provided no customer satisfaction regarding this issue. Felt like he didn't care as we had already signed on the dotted line so why would he offer any compensation for less than a full tank. Also was not asked which license plate I wanted for my car during the transaction, when I thought about it the next day an inquired about a specific custom plate Mr. Do said it was not available; until I pushed more about it is in fact available through the DMV so why would he not be able to access it? Wouldn't you know it, he magically said he could get it after all. So weird. More

Car was delivered without all the headrests, A/C not fully functioning, no key to the wheel locks, non-run-flat tires and no spare, dirty, and much more worn than advertised. fully functioning, no key to the wheel locks, non-run-flat tires and no spare, dirty, and much more worn than advertised. More

Great service at the Mercedes Benz of Beaverton. The service advisor was very nice and helpful. I appreciate the lyft ride that was provided. The service advisor was very nice and helpful. I appreciate the lyft ride that was provided. More

Very very very will good job. He is excellent business man Thank you so much. He is excellent business man Thank you so much. More

The team is consistently professional and courteous. Before I leave at drop off I know exactly what is planned for the service and how much it will cost. When something comes up my Advisor Shak calls an Before I leave at drop off I know exactly what is planned for the service and how much it will cost. When something comes up my Advisor Shak calls and clearly explains what needs to be done . I have had multiple services done over the several years and they never disappoint! More

I bought a 2019 Infinity QX50. The drivers door had a scratch on it and Dennis took care of it. Also, I was told there was a 2nd remote for the car, but there wasn't. Dennis took c The drivers door had a scratch on it and Dennis took care of it. Also, I was told there was a 2nd remote for the car, but there wasn't. Dennis took care of getting me the second remote. Both Chris and Dennis were very professional. More

I was there for an oil change and it took over 2. 5 hours. On my way home my service light came on for an oil change 5 hours. On my way home my service light came on for an oil change More