Back

Mercedes-Benz of Beaverton

Portland, OR

4.4
2,884 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Contact Dealership

9275 SW Canyon Rd

Portland, OR

97225

Directions

By Type

Showing 2,884 reviews

November 06, 2022

Jesus/Bo/Garrett had made buying a vehicle here super seamless. Great customer service and were responsive to any questions we had and kept us to date on the whole process. Thank you guys for helping us More

by Viet Nguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Morga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Heinetz, Bo Hwang
Nov 07, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

November 05, 2022

This is the worst dealership I’ve ever dealt with. When I buy cars, I also form a relationship with the dealership. I become a long term customer. I purchased four cars from my last dealer. This place More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesus Morga
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Rose, Dalton Bowman
Nov 10, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, Alex, we'd love to address your concerns in detail. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

Nov 10, 2022 -

Alex responded

I tried to many times. The only person who ever returned my correspondence was Garrett, who has been very kind the last couple of days. I even filed a complaint through MB corporate, who assured me YOU would call me within 48 hours, and you did not. Interesting though you choose to reply in a public place. You should read through the text messages sent to me and witness how unprofessional Dalton behaved. And then talk to Andy and ask him about how he answered none of my concerns and focused solely on defending himself. I’m sure he will tell you I’m “crazy” but I trust you’ve been in this industry long enough to smell that tinge of xxxxxxxx from an employee.

November 05, 2022

Great service from start to finish. Tottaly superior to the Wilsonville dealership and much friendly also. More

by DFARRWESTPROPERTIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamu Kaehu-Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

November 05, 2022

Mercedes Benz of Beaverton consistently provides excellent service. Very courteous, helpful and knowledgeable.staff. Short wait time, too! More

by JKK76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Mercedes-Benz of Beaverton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

November 05, 2022

The dealership was nice, quick and straight to the point, i wouldnt have wanted it any other way More

by CYARONWILLIAMS11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Bowman
Nov 07, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

November 05, 2022

Very welcoming. Thank you Chris and Thein. I appreciate their patience and knowledge. Very Happy! More

by CONTACTAMINI13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Andrade Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thien Do, Chris Myers
Nov 07, 2022 -

Mercedes-Benz of Beaverton responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

November 05, 2022

They worked quickly to find us the car we wanted and went above and beyond to make sure we were happy in the end. More

by MISSVANTRAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Morga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thien Do
Nov 07, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

November 03, 2022

Dennis was fantastic to work with. He went out of his way to take care of me. I surprised my wife with a new Mercedes and he took extra steps to help make it happen. I hope to purchase More

by HIGHDESERTBB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Graham
Nov 03, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for choosing Mercedes-Benz of Beaverton! Congrats on your new purchase, and let us know if we can be of any more assistance! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

November 02, 2022

My car was scratched during the service and the technician has not responded to my follow up. More

by GARRETT.HANSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christopher Browarski
Nov 06, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for providing this feedback, Garrett, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

November 02, 2022

The dealership was great but they should let the customers know that it’s about a 3 to 4 hour process when I get an a or in the service stand I did not know that so I had to sit there and wait becau More

by Don’t have one
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who it wad
Nov 03, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your feedback. Quality customer service is always our number one priority, and we're sorry to hear that we didn't meet your expectations. Thank you for for bringing it to our attention, and please don't hesitate to reach out if you'd like to discuss your concerns in more detail. We're always happy to help here at Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

...
46
...