Mercedes-Benz of Beaverton

The dealership was nice, quick and straight to the point, i wouldnt have wanted it any other way i wouldnt have wanted it any other way More

Very welcoming. Thank you Chris and Thein. I appreciate their patience and knowledge. Very Happy! Thank you Chris and Thein. I appreciate their patience and knowledge. Very Happy! More

They worked quickly to find us the car we wanted and went above and beyond to make sure we were happy in the end. above and beyond to make sure we were happy in the end. More

This is the worst dealership I’ve ever dealt with. When I buy cars, I also form a relationship with the dealership. I become a long term customer. I purchased four cars from my last dealer. This place When I buy cars, I also form a relationship with the dealership. I become a long term customer. I purchased four cars from my last dealer. This place I would never return to. They used a fake email for my loan application. They drove the car I am purchasing without telling me. They posted a picture of the car in front of my home without my consent. They never gave me a copy of the paper work I signed. It’s been several days and I still don’t have them. The communication is poor. The sales people are snobby and don’t return calls. Awful place. More

Dennis was fantastic to work with. He went out of his way to take care of me. I surprised my wife with a new Mercedes and he took extra steps to help make it happen. I hope to purchase He went out of his way to take care of me. I surprised my wife with a new Mercedes and he took extra steps to help make it happen. I hope to purchase all my future vehicles through Dennis. This is how a car purchasing experience should be. Thank you More

My car was scratched during the service and the technician has not responded to my follow up. technician has not responded to my follow up. More

The dealership was great but they should let the customers know that it’s about a 3 to 4 hour process when I get an a or in the service stand I did not know that so I had to sit there and wait becau customers know that it’s about a 3 to 4 hour process when I get an a or in the service stand I did not know that so I had to sit there and wait because it was the first one I have done first time I’ve on the Mercedes. More

Excellent customer service! Listened, heard , offered solutions to my issues. Worked hard to make sure everything was done in my best interest. I would recommend this service de Listened, heard , offered solutions to my issues. Worked hard to make sure everything was done in my best interest. I would recommend this service dept to anyone More

I went to sell my car at another dealership on Saturday to make a purchase @ Mercedes Benz.. Well of course after I called to make sure the vehicle was available before I sold my car…all was good. So I say to make a purchase @ Mercedes Benz.. Well of course after I called to make sure the vehicle was available before I sold my car…all was good. So I say ok sold. I called and asked Dalton to send an updated purchase order to send to my bank to purchase and all he wrote was what is the bank name so I can put it on the purchase order. I replied and never heard from him. Monday morning I get on the website and it says sold and it wasn’t to me. I called to complain because Bruce who I’ve been talking to couldn’t text or call to let me know it had been sold. Come to find out 1 min after I sent my bank name to Dalton the vehicle sold. Nice of either of them to let me know before I got rid of my car. Hope the vehicle isn’t as crappy as the customer service you get. More

The guy said he would text me when the car was done, but he didn’t. I asked him to check one of the buttons that wasn’t working. They claimed to check it, but the button still didn’t work when I got the car he didn’t. I asked him to check one of the buttons that wasn’t working. They claimed to check it, but the button still didn’t work when I got the car. Not great service for an $800 oil change. More