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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,884 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,884 reviews

November 26, 2022

Shak was great, very knowledgeable and helpful. Still though, the repairs are grossly expensive and what happened to my wagon should not happen to a purported high quality vehicle at just 100k mil More

by JOHNTSTEVENSON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shak
Nov 27, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, John, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

November 24, 2022

Great service that went above and beyond my expectations. Tech was so amazing and courteous despite things not going as planned. More

by DBLACHOW
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kamu Kaehu-Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chy Laeardonn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Browarski, Vadim Balashov
Nov 25, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

November 23, 2022

Very prompt and extremely friendly and reliable services. Never disappointed in their work ethics. They explained so much on my vehicle and always happy that they are honest. More

by Bouahieng48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamu Kaehu-Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lisonbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chy Laeardonn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Browarski, Novia Rodriguez, Vadim Balashov
Nov 23, 2022 -

Mercedes-Benz of Beaverton responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Beaverton. We look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

November 23, 2022

Clean dealership. Appreciate the loaner. Good communication with the service advisor via text. Honest and professional More

by Danhuh
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ryan Collins
Nov 25, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

November 23, 2022

Jesus Morga has positive attitude to make all of the process being good. I have excellent time working with him. More

by Raylen
Recommend Dealer
Yes
Employees Worked With
Jesus Morga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thien Do
Nov 25, 2022 -

Mercedes-Benz of Beaverton responded

Raylen, Thank you so much for your wonderful review! We are thrilled that Jesus had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

November 22, 2022

Very good service and the staffs are very professional. Will shop at this dealer again More

by SD201205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Nov 23, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

November 22, 2022

The service department was great. They got me a rental and when that rental had a check engine light on, they got me a brand new one within one day. I will be a repeat customer. More

by 3WEBBS2LUV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
Nov 23, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

November 22, 2022

Reserving appointment and checkin with Shak was great! Pickup of car had challenges: 1) Car’s message center “need service” still appeared after service was completed and 2) car was parked along concrete More

by NJWAYAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shak
Nov 23, 2022 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

November 22, 2022

they have a minimum age for a loaner vehicleand they instead sent me an uber from vancouver to beaverton. their service is pretty all-encompassing and they matched the price of the other local mercedes More

by GMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Nov 23, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

November 20, 2022

Met my every need and helped my anxiety decrease tremendously. Able to get a loaner which greatly helped my situation. Thank you. More

by KELLYESTES
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Collins and Shawn? (Service manager?)
Nov 21, 2022 -

Mercedes-Benz of Beaverton responded

Kelly, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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