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Mercedes-Benz of Beaverton

Portland, OR

Overview
Employees
Reviews
Vehicles
4.4
2,871 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,871 reviews

December 01, 2022

I have purchased and/or leased 3 vehicles here in 8 years. Great people and service. More

by PTKOLLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mejra Berisa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thien Do
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Dec 04, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 01, 2022

The people were wonderful, 5 stars. Your system not very customer service oriented. Thank you. More

by BD6353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Coughlin
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Dec 04, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

November 30, 2022

The service team was excellent, from the point of reception to completion. Thanks for making my day! More

by Donato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
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Dec 01, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

November 30, 2022

Norm was outstanding from the first phone call to leaving the lot with our new GLE 350. Even went above and beyond when we did not get our email of the copies of our sign d papers and got it corrected befor More

by RJOCHEN007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Acelar, Garrett Heinetz
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Dec 01, 2022 -

Mercedes-Benz of Beaverton responded

Thank you so much for choosing Mercedes-Benz of Beaverton! Congrats on your new purchase, and let us know if we can be of any more assistance! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

Dec 01, 2022 -

RJOCHEN007 responded

Tell Norm thank you so much we was one of the best salesman we have ever delt with.

November 28, 2022

Great customer service! They let me know when the car is due for service and every time I’m at the dealership they make you feel welcome. More

by United Interior Contractors, LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Collins , Bruce Stomenger
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Nov 29, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

November 26, 2022

Service here is always fast, easy, and reasonably priced. Communication and customer service are excellent. More

by Rhett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
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Nov 27, 2022 -

Mercedes-Benz of Beaverton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

November 26, 2022

Purchased through Driveway. Horrible experience! 2.5 months after purchase and I still do not have any way to register the vehicle so it can be driven. I am completely unimpr More

by JLNPAKE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dale Acelar
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Nov 30, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

November 26, 2022

Shak was great, very knowledgeable and helpful. Still though, the repairs are grossly expensive and what happened to my wagon should not happen to a purported high quality vehicle at just 100k mil More

by JOHNTSTEVENSON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shak
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Nov 27, 2022 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, John, please let us know. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

November 24, 2022

Great service that went above and beyond my expectations. Tech was so amazing and courteous despite things not going as planned. More

by DBLACHOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamu Kaehu-Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chy Laeardonn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Browarski, Vadim Balashov
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Nov 25, 2022 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

November 23, 2022

Very prompt and extremely friendly and reliable services. Never disappointed in their work ethics. They explained so much on my vehicle and always happy that they are honest. More

by Bouahieng48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamu Kaehu-Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lisonbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chy Laeardonn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Browarski, Novia Rodriguez, Vadim Balashov
Report | Print
Nov 23, 2022 -

Mercedes-Benz of Beaverton responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Beaverton. We look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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