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Mercedes-Benz of Beaverton

Portland, OR

4.5
2,872 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,872 reviews

June 03, 2024

Had a horrible experience at the dealership, Zander Biggers General sales manager spent an hour on the phone with me, but did not help. I gave 1 star review. Zander offered to give me $999 back that wa More

by MAXKRAVETS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mejra Berisa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zander Biggers, Jesse Kinney,Daniel Morisato, Ryan Kritz
Jun 06, 2024 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, Max, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

June 01, 2024

Very beautiful facility, very friendly people, very good price and the best customer service. I would recommend to all my friends and family to meet Beaverton Mercedes. More

by M.Jamil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Morga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Andrade Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Olsen, Jeffry Cook, Garrett Heinetz
Jun 03, 2024 -

Mercedes-Benz of Beaverton responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Beaverton! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

May 31, 2024

Very good customer service except for the finance department which had trouble wit on point financial. More

by WAWONA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kritz, Garrett Heinetz
Jun 03, 2024 -

Mercedes-Benz of Beaverton responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

May 24, 2024

Ramiz Faykov gave me the best service I could ever imagine receiving at a dealership. More

by ALAN BIG DOG MEJIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramiz Faykov
May 28, 2024 -

Mercedes-Benz of Beaverton responded

Thanks for sharing about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

May 19, 2024

primary contact was less than stellar. Didn’t know much about the car and failed to explain or show how anything worked. She didn’t respond to multiple questions I had, in regards to the c More

by STONEISLEHOGS
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mercedes-Benz of Beaverton are glad to have you as a customer. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

May 19, 2024

The entire purchasing process was smooth and hassle-free, with no pressure or haggling. Their financing department worked diligently to secure the best possible rates for me. More

by DHILIPB.KUMAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Andrade Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Heinetz
May 20, 2024 -

Mercedes-Benz of Beaverton responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

May 17, 2024

Jesus and Garrett are amazing, highly recommend. Love my new white AWD EQB 300, thank you! More

by MARIA7275
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Morga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Heinetz
May 19, 2024 -

Mercedes-Benz of Beaverton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Maria, please do not hesitate to let us know. We are always happy to help! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

May 16, 2024

horrible customer service, spoke with sales manager and after the conversation, the sales manager ignored us. Finance lady person kept saying just sign and did not answer questions I had More

by MAXKRAVETS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mejra Berisa
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Mercedes-Benz of Beaverton responded

Thank you for your review. We're sorry your visit didn't go as planned, Max, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

May 13, 2024

I think they're trying to pass the buck because they cause your vehicle malfunction but said it’s yours responsibility. Especially it from theirs service manager Chris Walter’s. I will keep file a dispu More

by Jsha5576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 06, 2024

The team was great, very professional and low pressure. I would purchase from them again. More

by GREGHART_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Andrade Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Heinetz
May 06, 2024 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

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