Mercedes-Benz of Beaverton

Best parts advisor ever I go to Collan for all my Mercedes parts needs and would highly recommend him, especially to other enthusiasts. He is the only parts advisor I've eve I go to Collan for all my Mercedes parts needs and would highly recommend him, especially to other enthusiasts. He is the only parts advisor I've ever worked with who has bothered to take note of how much I know about the cars I own, and work with me accordingly. He is also the only parts advisor I have ever worked with who has thorough knowledge of the cars he is providing parts for. Collan is always friendly and enthusiastic about my parts requests, and is quick and efficient with getting me pricing and placing orders. No blank stare, irrelevant questions, or irritable attitude like I find other places, getting parts from Collan is always a pleasure! More

Excellent services! I work with Collan often for my Mercedes parts. He has a wealth of knowledge about the product he sells and the cars that they go on. Everytime I bu I work with Collan often for my Mercedes parts. He has a wealth of knowledge about the product he sells and the cars that they go on. Everytime I buy something at Mercedes parts desk I specifically ask for him because I know the job will be done right the first time. More

Save time and money ! We've purchased many parts from Collan and is our go to for all out merc parts! Always has the knowledge and ability to find hard to find items We've purchased many parts from Collan and is our go to for all out merc parts! Always has the knowledge and ability to find hard to find items More

Knowledgable, helpful, and nice Collan is the awesome. He knows his stuff, is always pleasant to talk to, and is just the best parts guy of all time. Give him a call, you won't be so Collan is the awesome. He knows his stuff, is always pleasant to talk to, and is just the best parts guy of all time. Give him a call, you won't be sorry. More

DENNIS IS A GREAT PERSON Very helpful, know how to help people. Knows his business, integrity,honest. Very helpful in all dealings. Great employee. Trustworthy good commun Very helpful, know how to help people. Knows his business, integrity,honest. Very helpful in all dealings. Great employee. Trustworthy good communicater, very friendly. Outgoing Always has a smile on his face... More

Service appointment and no return calls My car was suppose to be done first thing Monday morning. Left several messages to call and give me an update. Finally by noon I get a call back and My car was suppose to be done first thing Monday morning. Left several messages to call and give me an update. Finally by noon I get a call back and was told it would be done before close. I called at 5pm, knowing they close at 6pm. I was informed it won't be done by close but I will have it back in the morning. It is 12:3pm right now on Tuesday and no call from service. I have called 3 times, left 1 message and have no clue yet when my car will be done! More

Still waiting... Unpleasant experience. They fired my salesman the day after my purchase. They did not try to right any of his wrongs. Phone calls were not returned as Unpleasant experience. They fired my salesman the day after my purchase. They did not try to right any of his wrongs. Phone calls were not returned as promised. I had to continually call back to get my questions answered and the information I needed. I asked Chris in service if he could make sure that they follow through (for once) with a question I had on the paint. a week later I'm still waiting for the phone call. Apathetic comes to mind when describing this dealership. More

They suck I called for a service on my 06 c230, they were pretty rude, their price for a "B" service was considerably higher than one from Mercedes Benz of Wil I called for a service on my 06 c230, they were pretty rude, their price for a "B" service was considerably higher than one from Mercedes Benz of Wilsonville. When I asked about a loaner I was told I can rent a car from enterprise from them, what a bunch of crap. I ended up getting a "B" service from Mercedes Benz of Wilsonville for less with a free 2015 Mercedes CLA loaner. Wilsonville's service and friendliness prompted me to return a month later and buy a new C250 coupe. That is an example of how Mercedes Benz of Beaverton's sub par service and inflated pricing costed them not only the service but a future sale. This most likely happens on a larger scale with them and I am the voice of 20 other people. Good luck with your snuddy staff and poor service strategy. More

Bad experience when we decided to take time to sign the deal We have been to this location on July 13th 2015 looking for certified-pre owned cars and Daniel Langley was the sales guy who greeted us very well, li We have been to this location on July 13th 2015 looking for certified-pre owned cars and Daniel Langley was the sales guy who greeted us very well, listened to what we were looking for and took us on a test drive. Everything went smoothly, we liked the car but it was not an all wheel drive which kept us thinking. This is where everything starts. So the listed price was $xx,xxx. We asked if we can get a better deal and he said he could try and use a certificate if his manager approves. He went and came back saying they are willing to give a $2000 off but the total was still a little above our budget. So we couldnt commit and Mr. Daniel Langley was probing into it as if whats keeping you from the deal blah blah blah which was okay but he started being sarcastic when we mentioned we would come back the next day with our cousins and that we needed a little more time to commit to the deal since it wasnt an AWD. Surprisingly, we went online and the car was listed 2000 less than the listed price in the showroom which actually meand he wasnt giving any deal. We felt like we were tricked and we were asked a lot of questions as to why we do not want to take the deal at the very moment. We understand that they want to sell the car so desperately but the way we were spoken to when we told him we needed more time is not very respectable. I wish our experience was different. We have been to other Mercedes showrooms in search of cars but never been treated this way. More

General Manager, Sales A car that I put down a deposit on was sold to someone else. Pat Brown went out of his way to try to give me alternative options and make sure that A car that I put down a deposit on was sold to someone else. Pat Brown went out of his way to try to give me alternative options and make sure that he could rectify the situation. More