Mercedes-Benz of Beaverton

Outstanding customer service! Was extremely pleased with my latest visit. The The customer service advisor and detail to my car were exemplary! I would definitely recommend this se Was extremely pleased with my latest visit. The The customer service advisor and detail to my car were exemplary! I would definitely recommend this service dept. More

Always a Top Notch Experience As always, even an oil change is a good experience. Friendly, comfortable and quick turn around. Also, my car was washed and vacuumed, even though it As always, even an oil change is a good experience. Friendly, comfortable and quick turn around. Also, my car was washed and vacuumed, even though it was pouring rain. What more can you ask? Mrs. G More

Service staff resoved a challenging repair opportunity I brought my vehicle to the Beaverton Mercedes Service with a challenging opportunity. The problem was diagnosed much sooner than I would reasonably e I brought my vehicle to the Beaverton Mercedes Service with a challenging opportunity. The problem was diagnosed much sooner than I would reasonably expect under the best of conditions. The support staff was very accommodating in meeting the needs of the situation. I give special mention to Kory Ufkin, my service advisor, who went out of his way to see that all of my needs were met. The service area is clean and well kept, something that is not very common, unfortunately. I left in the late afternoon feeling very pleased with the day. More

B1 service Booked my service online, requested a loaner - I arrived and was immediately taken care of. Kory and his staff, got me in and out within 10 min (enoug Booked my service online, requested a loaner - I arrived and was immediately taken care of. Kory and his staff, got me in and out within 10 min (enough time to scan the showroom) Beautiful 2017 C300 coupe served as my loaner and I had a text once the service was done. Equally as efficient in finishing up the day - Very impressive, very professional - also my car was spotless. Great Job! David More

Great Purchasing Experience Our Salesman "Nathan" was fantastic. Nathan went the extra mile to make sure the purchasing process ran smooth. If you are looking for a new vehicle Our Salesman "Nathan" was fantastic. Nathan went the extra mile to make sure the purchasing process ran smooth. If you are looking for a new vehicle, I highly recommend him. More

Good feedback loop and fast turnaround Joe and the team at MB Beaverton did a great job. They were friendly from the beginning to end and I didn't feel any pressure with the service recomm Joe and the team at MB Beaverton did a great job. They were friendly from the beginning to end and I didn't feel any pressure with the service recommendations, price etc. Joe gave me the room to research the suggested repair and was willing to listen when I found a better price from another local dealer. The price of replacing the starter was not cheap but that is somewhat expected from a dealer with reputation and experience. Overall great experience this time with the service! More

Courteous and easy. From scheduling to pick up the entire experience was very professional and courteous. All of the staff took care of my needs in a very efficient man From scheduling to pick up the entire experience was very professional and courteous. All of the staff took care of my needs in a very efficient manner. More

Service Dept. Feedback Joseph Coughlin in Service was very helpful and knowledgeable. He had a very good grasp of all the technical questions that I asked him. He has a g Joseph Coughlin in Service was very helpful and knowledgeable. He had a very good grasp of all the technical questions that I asked him. He has a good experience background. I am glad that he is in the Service Department. More

Joe Coughlin was very thorough Joe made some accommodations to get me in for service despite some confusion on my appointment time; he listened carefully to all my issues I was havi Joe made some accommodations to get me in for service despite some confusion on my appointment time; he listened carefully to all my issues I was having with my new car and then repeated back how he wrote up each issue so that the mechanic could do the work that was intended and/or understood exactly what the actual problem was. Upon picking up the car, he went over each request, and detailed how it was addressed by the mechanic and ensured I was satisfied before departing; and they washed my car which I appreciated. You can't ask for anything more! More

scheduled service. This was a fast effecient visit for scheduled service. Very hospitable staff and waiting area. Courteous and professional service advisor named Jos This was a fast effecient visit for scheduled service. Very hospitable staff and waiting area. Courteous and professional service advisor named Joseph Coughlin. I believe he will be a very good one to work with. More