Mercedes-Benz of Beaverton

New tires for my 400 SL Dylan, Eric, Chris all helped at various times to ensure I received good service on my 400 SL. I needed a new rear tire and it was fortunately covere Dylan, Eric, Chris all helped at various times to ensure I received good service on my 400 SL. I needed a new rear tire and it was fortunately covered by warranty towards the end of 2 years. They took care of my problem promptly and kept me well informed during the process. More

Wrong Email This company keeps sending me notices about my car. I don't have a car there being serviced. I'm in New Jersey and they are not. They've mixed up my This company keeps sending me notices about my car. I don't have a car there being serviced. I'm in New Jersey and they are not. They've mixed up my email and every time the other person with my name has his car serviced i get the notices and emails. I've contacted them and responded to their surveys but apparently NO ONE reads them. Perhaps if I was in Oregon and not NEW JERSEY, I'd consider bringing my car there for service, but I'd make sure they have my correct contact information. More

Poor customer service Took car for diagnostics on schedule appointment day and time and they didn’t look at it for three days after that. Then quoted price 4X private mecha Took car for diagnostics on schedule appointment day and time and they didn’t look at it for three days after that. Then quoted price 4X private mechanic specializing in German car repair. And never called to update me about “running behind.” I had to call them each time to get an update. More

Prompt and professional I had an appointment setup just a day in Advance and I was in and out in less than an hour. Reliable and professional service. Definitely will be comi I had an appointment setup just a day in Advance and I was in and out in less than an hour. Reliable and professional service. Definitely will be coming back More

Convenient and friendly service The staff were very friendly and the wait was as they predicted, no surprises. The location and opening hours were convenient. Plus it is always fun The staff were very friendly and the wait was as they predicted, no surprises. The location and opening hours were convenient. Plus it is always fun to check out the new models! More

MB 350 service Dylan Rothamel did a great job--keep him. Service was on time, communication was very good Loaner was clean, agency and lot were kept up Dylan Rothamel did a great job--keep him. Service was on time, communication was very good Loaner was clean, agency and lot were kept up More

Welcome back Chris Walters!! In one sentence, it is due to Chris Walters! He helped us many times in the past prior to his leaving to Wilsonville. I appreciate that he noticed t In one sentence, it is due to Chris Walters! He helped us many times in the past prior to his leaving to Wilsonville. I appreciate that he noticed the status of the tires, wherein we purchased 4 new tires. More

B service Easy to schedule .The service area was very busy but they were so friendly and calm and professional . Was able to get car the next day because my sch Easy to schedule .The service area was very busy but they were so friendly and calm and professional . Was able to get car the next day because my schedule didn’t allow for me to pick up car in the afternoon. More

Love my Mercedes Within a few minutes Thien Do answered my IM and I was set up with a test drive. When I got to the dealership, Thien has another customer so he profe Within a few minutes Thien Do answered my IM and I was set up with a test drive. When I got to the dealership, Thien has another customer so he professionally handed me over to Brett. Took the car for a test drive and loved it. Met with Ian for the financing and it was done. Since I didn’t trade in my car, Thien and Brett made sure to get my new car to me. It was after 9:30 pm! What service! Dropped by the next day and Thien showed me some of the functions. Thank you!! Only thing to change. Hand out your business card. I had to ask. More

Cla250 First Benz purchase and it was easy and to the point no haggling I went in said I was looking for this type of car in white and that’s what I got! For First Benz purchase and it was easy and to the point no haggling I went in said I was looking for this type of car in white and that’s what I got! For a steal! More