Mercedes-Benz of Beaverton

Dylan was fantastic! Dylan my service advisor was fantastic! I brought my 2014 E350 in to get my panoramic moonroof fixed and was very happy with the experience Dylan my service advisor was fantastic! I brought my 2014 E350 in to get my panoramic moonroof fixed and was very happy with the experience More

youryour tech broke a part that I now have to pay to replace I brought my car in for you guys to replace a part and your tech broke the peace I now have to pay 250.00 to replace something your tech broke. Why? I brought my car in for you guys to replace a part and your tech broke the peace I now have to pay 250.00 to replace something your tech broke. Why? More

Friendly and knowledgeable; went out of their way My wife wanted a brilliant blue color vehicle. They are hard to find. But Thien located one in Southern California. However the sticker price on the v My wife wanted a brilliant blue color vehicle. They are hard to find. But Thien located one in Southern California. However the sticker price on the vehicle was over what I was willing to spend. The dealership staff worked with me to make the deal happen to my complete satisfaction. More

OK, not great Took two calls to make service appointment. Got to appointment early, had to wait around to drop off car. Since Lithia got involved service responsive Took two calls to make service appointment. Got to appointment early, had to wait around to drop off car. Since Lithia got involved service responsiveness has fallen well below what it was at Rasmussen and yes, I know, Rasmussen didn't have a location in Beaverton. But the service responsiveness at MBz PDX and MBz Beaverton are now pretty average at best. More

Windshield wipers replacement/quick check. I was offered complimentary Mercedes Benz windshield wipers. Came in mid-afternoon, the service was prompt, I was in and out in about 10 minutes. G I was offered complimentary Mercedes Benz windshield wipers. Came in mid-afternoon, the service was prompt, I was in and out in about 10 minutes. Great job! More

Fantastic Service Every time i am at Mercedes of Beaverton, I feel like i have been set at the highest priority when i need my car serviced. Dylan does a fantastic job Every time i am at Mercedes of Beaverton, I feel like i have been set at the highest priority when i need my car serviced. Dylan does a fantastic job at displaying urgency when it comes to getting my car through the process quickly and accurately. Will holds a high standard for his service department and it shows. I travel from Battle Ground just to work with these guys and will always recommend them as the first place to go for anything Mercedes-Benz related. More

Excellent customer service of all aspects of the dealer ship I've have given the Excellence because this dealer ship every time I've had my car serviced has been an exemplary experience. Bar none. I've have given the Excellence because this dealer ship every time I've had my car serviced has been an exemplary experience. Bar none. More

Safety recall Received a safety recall letter to bring my car in to replace the part. ts easy to make appointment and took less thanan hour to get it fix! great ser Received a safety recall letter to bring my car in to replace the part. ts easy to make appointment and took less thanan hour to get it fix! great service as always! More

Disappointment I was a little disappointed that I had to go to a Toyota dealership and wait and pay $265.00 for a second key for my 4 Runner. No car mats, or map GPS I was a little disappointed that I had to go to a Toyota dealership and wait and pay $265.00 for a second key for my 4 Runner. No car mats, or map GPS. no top runners cross bars for cargo rack. Also no owners manual All people involved Thien and Ian were great. My disappointment was in upper management in this whole process. love the runner needs a front wheel adjustment speed above 70 mph. 4 runner great price, but bad follow up on the obvious on good customer service. More

Excellent Customer Service Since I bought the car at the Canyon Road dealership, I have always come back to service the car and attend to other maintenance issues. The staff are Since I bought the car at the Canyon Road dealership, I have always come back to service the car and attend to other maintenance issues. The staff are very professional and very hardworking. I can't say enough of my service advisor, Chris Browarski. Chris is the ultimate professional and very conscientious in the manner he approaches his job and provides customer service. He makes me feel at ease every time I come in and one thing is for sure, I know I'm always in good hands. I will recommend this dealership any day. More