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Mercedes-Benz of Beaverton
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The best of the best You won't find another dealer like Tony Yan. He simply is the best and will give you the best price out there. It's the only time where I've been ex You won't find another dealer like Tony Yan. He simply is the best and will give you the best price out there. It's the only time where I've been excited to buy a car and not feel like I'm being screwed on pricing. He will find what you want and you'll be happy. I highly recommend him for when you think about about getting your next car. You won't be disappointed! More
Quick service of oil change I have been working with this dealership for longtime so far so good!! Quick service and best oil change, I recommend anyone to do service to this dea I have been working with this dealership for longtime so far so good!! Quick service and best oil change, I recommend anyone to do service to this dealership. More
Finest Customer Service Experience - Sheer Excellence As a customer, working with Tony was a great experience. He listened and understood my needs, and he worked to get me the car that met my needs. His As a customer, working with Tony was a great experience. He listened and understood my needs, and he worked to get me the car that met my needs. His customer service etiquette is excellent. We need more customer representatives like Tony in retail services. I highly recommend Mercedes-Benz Beaverton for demonstrating sheer excellence and providing the finest customer service.. More
Very bad impression There are no service at all. The manager didn’t smile and didn’t wash my car as well just gave me a one time auto cash wash. Also they only took less There are no service at all. The manager didn’t smile and didn’t wash my car as well just gave me a one time auto cash wash. Also they only took less than 10 mins to finish maintence my car. The manager’s name is Jeff Beteler.Didnt say anything to me kind like a racist to Asian. Worst service experience ever. I won’t do maintence in Bearverton anymore and won’t recommend my friends come here as well. More
Service A Timely, in on time out on time. My rep was awesome All known issues cleared All service reps should take lessons from Dylan He should be driving Timely, in on time out on time. My rep was awesome All known issues cleared All service reps should take lessons from Dylan He should be driving his own Mercedes:) More
Just alright. It seems petty, but the car was not washed and vacuumed. Was disappointed and THEN it shows on my receipt that I received a ‘complimentary hand wash a It seems petty, but the car was not washed and vacuumed. Was disappointed and THEN it shows on my receipt that I received a ‘complimentary hand wash and vacuum’ at a $19.95 value. I made my appointment with the dealer app theee days prior to the appointment, received confirmation and then when I arrived, nobody could find any record of my appointment. Dylan in Service handled it, so that was just a small frustration. Overall, I’ve not been very pleased with the service I’ve received from this ‘luxury’ dealership. More
Door lock Drivers side door lock was broken, and door would not close. Chris was good on communication, and my Wife and I are Happy, thank you Beaverton Mercede Drivers side door lock was broken, and door would not close. Chris was good on communication, and my Wife and I are Happy, thank you Beaverton Mercedes. More
Like Family-- Hello --I had an unexpected issue with my electric window.The malfunction created an escape route for my Dog "Walter". Needing to finish my errands I Hello --I had an unexpected issue with my electric window.The malfunction created an escape route for my Dog "Walter". Needing to finish my errands I drove directly to MB OF Beaverton. Within minutes I was on my way with a loaner and able to continue my day. Chris in service was SUPER as was Jordon who I met on my return. Your employees Shine ! More
Supporting their Customers Very satisfied with service on several issues. Dylan was responsive, quick, efficient and concerned about the outcome of the service. Would recomme Very satisfied with service on several issues. Dylan was responsive, quick, efficient and concerned about the outcome of the service. Would recommend MB Beaverton again. Mark More
Jeff Betzler was great! In and out very quickly. Jeff Betzler was, as alway, great! He looked at me directly, talked to me, although my husband was present. Wow! In and out very quickly. Jeff Betzler was, as alway, great! He looked at me directly, talked to me, although my husband was present. Wow! More