Mercedes-Benz of Beaverton

OK, not great Took two calls to make service appointment. Got to appointment early, had to wait around to drop off car. Since Lithia got involved service responsive Took two calls to make service appointment. Got to appointment early, had to wait around to drop off car. Since Lithia got involved service responsiveness has fallen well below what it was at Rasmussen and yes, I know, Rasmussen didn't have a location in Beaverton. But the service responsiveness at MBz PDX and MBz Beaverton are now pretty average at best. More

Windshield wipers replacement/quick check. I was offered complimentary Mercedes Benz windshield wipers. Came in mid-afternoon, the service was prompt, I was in and out in about 10 minutes. G I was offered complimentary Mercedes Benz windshield wipers. Came in mid-afternoon, the service was prompt, I was in and out in about 10 minutes. Great job! More

Fantastic Service Every time i am at Mercedes of Beaverton, I feel like i have been set at the highest priority when i need my car serviced. Dylan does a fantastic job Every time i am at Mercedes of Beaverton, I feel like i have been set at the highest priority when i need my car serviced. Dylan does a fantastic job at displaying urgency when it comes to getting my car through the process quickly and accurately. Will holds a high standard for his service department and it shows. I travel from Battle Ground just to work with these guys and will always recommend them as the first place to go for anything Mercedes-Benz related. More

Excellent customer service of all aspects of the dealer ship I've have given the Excellence because this dealer ship every time I've had my car serviced has been an exemplary experience. Bar none. I've have given the Excellence because this dealer ship every time I've had my car serviced has been an exemplary experience. Bar none. More

Safety recall Received a safety recall letter to bring my car in to replace the part. ts easy to make appointment and took less thanan hour to get it fix! great ser Received a safety recall letter to bring my car in to replace the part. ts easy to make appointment and took less thanan hour to get it fix! great service as always! More

Disappointment I was a little disappointed that I had to go to a Toyota dealership and wait and pay $265.00 for a second key for my 4 Runner. No car mats, or map GPS I was a little disappointed that I had to go to a Toyota dealership and wait and pay $265.00 for a second key for my 4 Runner. No car mats, or map GPS. no top runners cross bars for cargo rack. Also no owners manual All people involved Thien and Ian were great. My disappointment was in upper management in this whole process. love the runner needs a front wheel adjustment speed above 70 mph. 4 runner great price, but bad follow up on the obvious on good customer service. More

Excellent Customer Service Since I bought the car at the Canyon Road dealership, I have always come back to service the car and attend to other maintenance issues. The staff are Since I bought the car at the Canyon Road dealership, I have always come back to service the car and attend to other maintenance issues. The staff are very professional and very hardworking. I can't say enough of my service advisor, Chris Browarski. Chris is the ultimate professional and very conscientious in the manner he approaches his job and provides customer service. He makes me feel at ease every time I come in and one thing is for sure, I know I'm always in good hands. I will recommend this dealership any day. More

New tires for my 400 SL Dylan, Eric, Chris all helped at various times to ensure I received good service on my 400 SL. I needed a new rear tire and it was fortunately covere Dylan, Eric, Chris all helped at various times to ensure I received good service on my 400 SL. I needed a new rear tire and it was fortunately covered by warranty towards the end of 2 years. They took care of my problem promptly and kept me well informed during the process. More

Wrong Email This company keeps sending me notices about my car. I don't have a car there being serviced. I'm in New Jersey and they are not. They've mixed up my This company keeps sending me notices about my car. I don't have a car there being serviced. I'm in New Jersey and they are not. They've mixed up my email and every time the other person with my name has his car serviced i get the notices and emails. I've contacted them and responded to their surveys but apparently NO ONE reads them. Perhaps if I was in Oregon and not NEW JERSEY, I'd consider bringing my car there for service, but I'd make sure they have my correct contact information. More

Positive experience Accommodating and competent sales staff. Norm Hunter is a genuine ambassador of Mercedes Benz while also committed to serving his customers. He immedi Accommodating and competent sales staff. Norm Hunter is a genuine ambassador of Mercedes Benz while also committed to serving his customers. He immediately customizes your purchasing needs. He has helped me with two purchases. One was 8 months ago and it was such stress free experience, I revisted for a second purchase. Both new and used vehicles are available, so you can purchase a beautiful Mercedes or perhaps something different to suit your lifestyle. Thanks, Norm More