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Mercedes-Benz of Beaverton
Portland, OR
2,863 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,863 reviews
August 28, 2018
Very bad impression There are no service at all. The manager didn’t smile and didn’t wash my car as well just gave me a one time auto cash wash. Also they only took less There are no service at all. The manager didn’t smile and didn’t wash my car as well just gave me a one time auto cash wash. Also they only took less than 10 mins to finish maintence my car. The manager’s name is Jeff Beteler.Didnt say anything to me kind like a racist to Asian. Worst service experience ever. I won’t do maintence in Bearverton anymore and won’t recommend my friends come here as well. More
by Hello
Verified CustomerEmployees Worked With
Jeff Betzler
August 28, 2018
Service A Timely, in on time out on time. My rep was awesome All known issues cleared All service reps should take lessons from Dylan He should be driving Timely, in on time out on time. My rep was awesome All known issues cleared All service reps should take lessons from Dylan He should be driving his own Mercedes:) More
by tomfralia
Employees Worked With
Dylan Rothamel
August 28, 2018
Just alright. It seems petty, but the car was not washed and vacuumed. Was disappointed and THEN it shows on my receipt that I received a ‘complimentary hand wash a It seems petty, but the car was not washed and vacuumed. Was disappointed and THEN it shows on my receipt that I received a ‘complimentary hand wash and vacuum’ at a $19.95 value. I made my appointment with the dealer app theee days prior to the appointment, received confirmation and then when I arrived, nobody could find any record of my appointment. Dylan in Service handled it, so that was just a small frustration. Overall, I’ve not been very pleased with the service I’ve received from this ‘luxury’ dealership. More
by TheDatabaseGuy
Employees Worked With
Whoever handles the loaner cars, she did well in getting a car in this situation. , Dylan Rothamel
August 27, 2018
Door lock Drivers side door lock was broken, and door would not close. Chris was good on communication, and my Wife and I are Happy, thank you Beaverton Mercede Drivers side door lock was broken, and door would not close. Chris was good on communication, and my Wife and I are Happy, thank you Beaverton Mercedes. More
by MIKEBRITT65
Employees Worked With
Chris Walters
August 26, 2018
Like Family-- Hello --I had an unexpected issue with my electric window.The malfunction created an escape route for my Dog "Walter". Needing to finish my errands I Hello --I had an unexpected issue with my electric window.The malfunction created an escape route for my Dog "Walter". Needing to finish my errands I drove directly to MB OF Beaverton. Within minutes I was on my way with a loaner and able to continue my day. Chris in service was SUPER as was Jordon who I met on my return. Your employees Shine ! More
by BEHINDYOURCHAIR
Employees Worked With
August 26, 2018
Supporting their Customers Very satisfied with service on several issues. Dylan was responsive, quick, efficient and concerned about the outcome of the service. Would recomme Very satisfied with service on several issues. Dylan was responsive, quick, efficient and concerned about the outcome of the service. Would recommend MB Beaverton again. Mark More
by MDM
Employees Worked With
Dylan Rothamel
August 26, 2018
Jeff Betzler was great! In and out very quickly. Jeff Betzler was, as alway, great! He looked at me directly, talked to me, although my husband was present. Wow! In and out very quickly. Jeff Betzler was, as alway, great! He looked at me directly, talked to me, although my husband was present. Wow! More
by KIMFELLER
Employees Worked With
Jeff Betzler
August 24, 2018
Dylan was fantastic! Dylan my service advisor was fantastic! I brought my 2014 E350 in to get my panoramic moonroof fixed and was very happy with the experience Dylan my service advisor was fantastic! I brought my 2014 E350 in to get my panoramic moonroof fixed and was very happy with the experience More
by Mike G
Employees Worked With
Dylan Rothamel
August 23, 2018
youryour tech broke a part that I now have to pay to replace I brought my car in for you guys to replace a part and your tech broke the peace I now have to pay 250.00 to replace something your tech broke. Why? I brought my car in for you guys to replace a part and your tech broke the peace I now have to pay 250.00 to replace something your tech broke. Why? More
by JETLAGF22
Employees Worked With
Jeffrey betzler
August 23, 2018
Friendly and knowledgeable; went out of their way My wife wanted a brilliant blue color vehicle. They are hard to find. But Thien located one in Southern California. However the sticker price on the v My wife wanted a brilliant blue color vehicle. They are hard to find. But Thien located one in Southern California. However the sticker price on the vehicle was over what I was willing to spend. The dealership staff worked with me to make the deal happen to my complete satisfaction. More
by Kirov
