Mercedes-Benz of Beaverton

Great experience I had a great experience when going in for an oil change. It was a quick and easy process. The employees were very friendly and helpful. I had a great experience when going in for an oil change. It was a quick and easy process. The employees were very friendly and helpful. More

Exellent Service Our Service Advisor Dylan Rothamel was very helpful and courteous as always! We appreciate his effort and feel that he always goes the extra mile in Our Service Advisor Dylan Rothamel was very helpful and courteous as always! We appreciate his effort and feel that he always goes the extra mile in providing a quality service experience. More

Very satisfied Our sales rep was Bruce S who made our car shopping experience almost enjoyable. Brice is knowledgeable and friendly, hE goes above and beyond to help Our sales rep was Bruce S who made our car shopping experience almost enjoyable. Brice is knowledgeable and friendly, hE goes above and beyond to help the buyer.. More

Wasn't good .. it's supposed to rotate my tire but they didn I will not come again to them the service wasn't good for me It's supposed to rotate my bad tire to rear as i requested I will come again and that's I will not come again to them the service wasn't good for me It's supposed to rotate my bad tire to rear as i requested I will come again and that's is painful for me to not doing thier job at first time More

Service recall for GL350 Everyone was helpful and friendly. The experience was painless and quick. What I don't particularly enjoy is filling out this review. Please don't Everyone was helpful and friendly. The experience was painless and quick. What I don't particularly enjoy is filling out this review. Please don't force customers to add a narrative description, or I will stop providing this information. More

Well done . They stayed late just to help us First time buyer. Good job guys not pushy and they know there product.all car buying should be this easy Thank you Al and Linda dvorak First time buyer. Good job guys not pushy and they know there product.all car buying should be this easy Thank you Al and Linda dvorak More

Helpful and straightforward I walked into the dealership without an appointment and Norm was extremely helpful. He took time to understand what I was looking for, did not pressu I walked into the dealership without an appointment and Norm was extremely helpful. He took time to understand what I was looking for, did not pressure me, and helped me find a car I love. Highly recommended. More

Very simple straight forward process!!!!!! These were honest, straightforward and made the process for easy for us. We may be life long customers now. There is no reason to even talk to anoth These were honest, straightforward and made the process for easy for us. We may be life long customers now. There is no reason to even talk to another dealer for any of our auto purchases. More

Personable and prompt Spencer was training with Dylan (which I was informed in advance about) and both were pleasant to work with for the 40,000 mile service check-in. Spencer was training with Dylan (which I was informed in advance about) and both were pleasant to work with for the 40,000 mile service check-in. More

Eye-catching facility with inconsistent customer service This dealership is experiencing in my observations management changes that are the result of profit motivations and irregular delivery of service exce This dealership is experiencing in my observations management changes that are the result of profit motivations and irregular delivery of service excellence. I came to this facility due to one employee and notice a dearth of veteran personnel. Sometimes the service is extraordinary yet usually it is mediocre in substance from the service advisory staff or the personnel handling car arrival and delivery. The Mercedes experience needs improvement. The parts department continues to impress me as it seems to practice the mantra of 'do the right thing.' More