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Mercedes-Benz of Beaverton

Portland, OR

Overview
Employees
Reviews
Vehicles
4.4
2,883 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,883 reviews

March 12, 2023

This dealership has poor customer service. Dennis was a rude snob. I had a problem with the MercedesMe app in my new car. They assured me that they had addressed it and blew me off. I had More

by LAMARWALTERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesus Morga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Graham
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Mar 16, 2023 -

Mercedes-Benz of Beaverton responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please reach out to us at your convenience. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

March 10, 2023

Bad communication when working with people. Received car two weeks late. Took forever to get paperwork. Bad swag More

by JOHN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Olsen
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Mar 16, 2023 -

Mercedes-Benz of Beaverton responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please reach out to us at your convenience, John. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

March 07, 2023

We bought our GLS 2023 it was very nice experience , Jeffry Cook know his job very well. We are happy. Thank you. More

by OLGA235
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffry Cook
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Mar 08, 2023 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton. Your feedback and rating mean a lot to us. We're glad Jeffry was able to help, and we hope to see you again! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

March 06, 2023

Enjoyed our experience. Wouldn’t hesitate to do it again. Will refer people to your dealership. More

by MYRUBY5
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Garrett Heinetz, Patrick Murphy
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Mar 06, 2023 -

Mercedes-Benz of Beaverton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

March 04, 2023

Robert was so courteous, responsive and professional. He made the car buying process as enjoyable as possible. His follow up and follow thought was excellent. I highly recommend him! Thein was also extre More

by MELANIECHURILLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thien Do, Robert Olsen
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Mar 05, 2023 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with Robert and Thien here at Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

March 01, 2023

Very friendly and helpful, found the process very easy. Everyone was very helpful and a joy to work with. More

by HENDRYXSD+JEEP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Heinetz, Dalton Bowman
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Mar 02, 2023 -

Mercedes-Benz of Beaverton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

February 27, 2023

This is the first time I used Mercedes-Benz of Beaverton. They met my expectations. More

by BRIANTODD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Collins
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Feb 27, 2023 -

Mercedes-Benz of Beaverton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

February 26, 2023

Service OK. 5 days later the battery is flt and car won't start so am unsure that sort of checks were done on that More

by saaaknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vadim Balashov
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Feb 26, 2023 -

saaaknight responded

Good service but flat battery 5 days later so i am not sure what checks were done on that.

February 24, 2023

Great service and communication, highly recommended for anyone looking to service their luxury car in the area More

by spitzkm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vadim Balashov
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Feb 27, 2023 -

Mercedes-Benz of Beaverton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

February 24, 2023

They did a good job following through with recommended service that was required for my car More

by JJOH21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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