![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Mercedes-Benz of Beaverton
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,843 reviews
Sunroof malfunction Dylan ranged a loaner car for my service call and after the sunroof was identified he called me in couple of days when the issue was taking care of. Dylan ranged a loaner car for my service call and after the sunroof was identified he called me in couple of days when the issue was taking care of. More
Exceptional as always I really enjoy working with Jeff as always he arranged a loner with very short notice period. The service was done and the vehicle delivered promptly I really enjoy working with Jeff as always he arranged a loner with very short notice period. The service was done and the vehicle delivered promptly. More
Great Employees, Great Car Selection This dealership was friendly, they weren't pushy or rude like others, and Norm especially was willing to work with us and do what it took. Monte was a This dealership was friendly, they weren't pushy or rude like others, and Norm especially was willing to work with us and do what it took. Monte was also very kind and helpful, would definitely return for our next vehicle. More
Great customer service I have a strange noise coming from the motor. The team did some diagnostics and then we went on a drive with me to confirm we were hearing the same I have a strange noise coming from the motor. The team did some diagnostics and then we went on a drive with me to confirm we were hearing the same thing. We decided that no action was required. No charge for their effort. More
Easy & Quick I arrived about 20 minutes early for my service appointment but they didn't make me wait. Took about 5 minutes with Dylan and then another 10 minutes I arrived about 20 minutes early for my service appointment but they didn't make me wait. Took about 5 minutes with Dylan and then another 10 minutes with Nick to get a loaner car. Picking up my car took about 10 minutes. The only thing I was surprised about is they didn't clean the car! They handed me a gift card to Kaady Car wash and only the $8 Advanced Wash. I'm use to getting a clean car back when I pick it up from service. I felt this was tacky and cheap for a Mercedes dealership. More
Quality product, great sales service I did my research on the internet and I went in already knowing which vehicle I wanted. My sales person (Brett) was quick, efficient and friendly. T I did my research on the internet and I went in already knowing which vehicle I wanted. My sales person (Brett) was quick, efficient and friendly. The finance manager (Romano) worked hard to find the deal I wanted. My only complaint was that the paperwork was not ready for signing when I returned, and I had to make another trip to get it all done. Now that it's done I'm super happy with my new (used) vehicle. They even filled up the tank and washed it for me before pick up. More
Excellent experience I was looking for a reliable car and in my budget. And I thought Mercedes-Benz has a good reputation and that gave me the confidence to choose to buy I was looking for a reliable car and in my budget. And I thought Mercedes-Benz has a good reputation and that gave me the confidence to choose to buy my car with them. And I was not disappointed, my car is reliable and in excellent condition. It is precisely what I was looking for that’s why I have given a rating of EXCELLENCE to this dealership. I am also very grateful for all the help I received from Tony Yan, my sales representative. More
Service was great Once again Dylan was very professional, nice and delivered what he said he would The service was completed on time and for the price stated. Once again Dylan was very professional, nice and delivered what he said he would The service was completed on time and for the price stated. More
Excellent customer service I have using Beaverton Benz for my GLC300 for over a year now for all warrant or recall issues. The customer service team in service is always very I have using Beaverton Benz for my GLC300 for over a year now for all warrant or recall issues. The customer service team in service is always very friendly and keeping me updated for the progress. The loaner car is very clean and in top conditions. Thanks More
Service check-up Spencer was helping me with my new car i purchase from someone and had it checked out for me. His customer service skill was great from the start to f Spencer was helping me with my new car i purchase from someone and had it checked out for me. His customer service skill was great from the start to finish. I would recommend this shop and his skills to anyone. More