Mercedes-Benz of Beaverton

2015 C300 Started my shopping as most do now day's by shopping on the internet. With a busy life, I found online to be the best resources since I sit it front o Started my shopping as most do now day's by shopping on the internet. With a busy life, I found online to be the best resources since I sit it front of a PC all day. Came across this C300 which had every option we were looking for at a fantastic price. Mercedes was not even on our list of cars to test drive. I am glad we did. I reached out to Max Orsini for additional information. Max was always very responsive. We live 45min away so It was tough to get a chance for the wife to test drive it. Max and Ian Kim were very accommodating and allow us to test drive the car over night. This allowed me to take the car home for the wife to drive. She fell in love right away. I brought our trade in for them to appraise, Max turned me over to Sales Man Bruce Stromenger. Bruce was aware that I was on a time crunch. Within a Little over an hour I was walking out with a new car. This was probably one of my fastest car purchases I have ever had. There were some minor flaws that they said they would address. So I hope they honor their word. More

My car experience Very patient in explaining how the car works. Different from previous cars. I do need a Manuel so I can remember some of the instructions. Very patient in explaining how the car works. Different from previous cars. I do need a Manuel so I can remember some of the instructions. More

Bought almost new Chev truck The staff was both reasonable and very helpful. They were not pushy or stressful in any way. I would definitely go their first when I get my next The staff was both reasonable and very helpful. They were not pushy or stressful in any way. I would definitely go their first when I get my next car. More

Factory recall and reset auto fold side mirrors Th appointment was for a factory recall for the center console airbag indicator light. It only took less than an hour. Jeff (advisor) was very cour Th appointment was for a factory recall for the center console airbag indicator light. It only took less than an hour. Jeff (advisor) was very courteous and kept me informed on the progress. The technician also helped me reset the auto folding side mirrors. More

New key Thanks for the fast and efficient drop in service to program an extra key for my new car and installing the mud mat in the trunk. Thanks for the fast and efficient drop in service to program an extra key for my new car and installing the mud mat in the trunk. More

Great service Really enjoyed our experience. Norm was professional and made things quick and easy for me, which is important because I have a busy schedule. I appre Really enjoyed our experience. Norm was professional and made things quick and easy for me, which is important because I have a busy schedule. I appreciated his attention to detail and knowledge of Mercedes! More

Excellent experience, knowledgeable service, solid support I felt taken care of throughout the maintenance experience. The team diagnosed two issues we identified on top of our 3-year A service, and added rep I felt taken care of throughout the maintenance experience. The team diagnosed two issues we identified on top of our 3-year A service, and added repairs for them smoothly into our service. We had a great loaner car that made things transparent. A+ job. More

Outstanding Experience First, I would say by far this was the most pleasurable car buying experience I have ever had. Norm carefully listened to what I was looking for and m First, I would say by far this was the most pleasurable car buying experience I have ever had. Norm carefully listened to what I was looking for and magically made it appear. His attention to detail was amazing and when I had concerns he quickly addressed them. My overall experience with the Mercedes-Benz of Beaverton has also been extremely positive. Every time I have been to this location, everyone has been kind, courteous and very professional. I shared with several people how pleased I have been with my overall experience. I would absolutely purchase another vehicle from Norm and the Mercedes-Benz Beaverton Dealership. More

Major service and repair is completed satisfactorily Our 2010 S550 was due for a major service at 70,000 miles. There was also a center support bearing issue that needed to be addressed, which involved Our 2010 S550 was due for a major service at 70,000 miles. There was also a center support bearing issue that needed to be addressed, which involved a non Mercedes-Benz repair insurance company. Chris also called me and made me aware of a couple other maintenance issues, which I authorized him to address. Chris kept me apprised on the progress of both the service and repairs and delivered the car within the time promised. I do not remember the name of the person who issued us a loaner car, but he performed flawlessly. More

Getting "Keyed-Up through the Parts Department" David, Thanks so very much for taking care of my parts needs. What could have been a harrowing experience was easy and pleasant because of the GREAT David, Thanks so very much for taking care of my parts needs. What could have been a harrowing experience was easy and pleasant because of the GREAT CUSTOMER SERVICE provided by you and your staff. Then after being cared for in parts, Kelley got me scheduled PDQ for the service required to pair my new key with my SL-500. Professional and considerate are words I would use to describe her performance. This experience in Beaverton sets the benchmark for exceeding the high expectations of a Benz Customer. THANK YOU. I look forward to my next visit from Tillamook for service and support on my SL-500 and my ML-350. . If there are any questions, please feel free to contact me directly. More