Mercedes-Benz of Beaverton

Best car purchase Tony at Beaverton Mercedes was absolutely amazing. Made purchasing a car feel so easy, while I had my 11 month old with me. I would go back to purchas Tony at Beaverton Mercedes was absolutely amazing. Made purchasing a car feel so easy, while I had my 11 month old with me. I would go back to purchase another in the future. More

Scheduled maintenance The team identified a warrantied repair required and promptly set us up on a loaner. It was a smooth process from start to finish. thanks The team identified a warrantied repair required and promptly set us up on a loaner. It was a smooth process from start to finish. thanks More

Cost to mount, balance and align 4 new tires very high! Needed to buy 4 new tires for my SLK250. Was cheaper to get through Tire Rack than the dealership. Charge to mount, balance & align them seemed very h Needed to buy 4 new tires for my SLK250. Was cheaper to get through Tire Rack than the dealership. Charge to mount, balance & align them seemed very high to me. Guess that’s the cost of owning a MB. :( Also, on my prior service appointment, I pointed out a missing nut and washer in the trunk area. I was told these would be ordered, but months have gone by and I’ve never heard from anybody. Disappointed. More

Scheduled service Chris was superb. Worked with my preferred schedule to drop my car off, provided a nice loaner for the day, and was quick and organized which showed h Chris was superb. Worked with my preferred schedule to drop my car off, provided a nice loaner for the day, and was quick and organized which showed he respected my time. The service on my car was completed within hours, covered an additional recall item, and was returned to me in good as new condition. The bill was exactly as quoted. I will always use M/B Beaverton for my service needs (and I've tried others in the area). Great job, Guys. Also - shout out to Tony for taking time to show me some of the new AMGs. I have a new wish list now. :-) More

Saved the Day! Had a flat tire that was not repairable and had to get to the closest dealer to get a replacement. Was @4 miles away and it was near closing time...c Had a flat tire that was not repairable and had to get to the closest dealer to get a replacement. Was @4 miles away and it was near closing time...called to see if they had the tire I needed in stock. They did and they stayed past their closing time to accommodate me and replace the tire. I offered to get a ride home and get it the next day but since it was a Saturday they offered to get it changed on the spot! Can not express my Thanks enough. The new Service Manager was super as were all the other staff! More

Attention to detail and making it right for the customer. I had an issue with the headliner and replacement part was not available . The dealer ordered the same from Florida which arrived well in time to get I had an issue with the headliner and replacement part was not available . The dealer ordered the same from Florida which arrived well in time to get the problem fixed. Also the service center was able to fix the rattling noise that occurred on my cars on slow speed, the source of which, was hard to detect. The technicians did a great job in locating the issue and fixing it. I am very happy with Mercedes Benz of Beaverton and their service center. More

B Service Went in to complete my B service and my vehicle was not washed or vacuumed before it was returned to me. I have been taking my vehicle here for a long Went in to complete my B service and my vehicle was not washed or vacuumed before it was returned to me. I have been taking my vehicle here for a long time and this was the first time that it was not cleaned up for me... very disappointing. Also, I had been told that the cost was going to be $50 less but when I was at the store they told me differently. More

GMC Acadia purchase, quick & easy. I was treated respectfully by Brian. The entire process was straight forward, simple and quick. Additionally, the dealership was clean and in good ord I was treated respectfully by Brian. The entire process was straight forward, simple and quick. Additionally, the dealership was clean and in good order. Thank you for a good experience. More

Efficient and thorough The B1 service is a large one as compared to the A1 (which is essentially focused on an oil change). Filters, some fluids, etc. were changed. Got a The B1 service is a large one as compared to the A1 (which is essentially focused on an oil change). Filters, some fluids, etc. were changed. Got a loner and the service was done “on time” as the air flow blower motor replacement spread over two days. More

Experience was above and beyond expectations I was very impressed how well I was treated from the first interaction with scheduling an appointment over the phone. I had an aftermarket warran I was very impressed how well I was treated from the first interaction with scheduling an appointment over the phone. I had an aftermarket warranty that they worked with to get covered what could be, and it was definitely not what I would say was a straight forward process. Even with the inclimate weather and some hand offs, I was kept in communication and was only a text message away if I had a question. By the end of this process, it was obvious that the staff has had enough experience to manage many uncommon things that crop up, and I was grateful for it. More