Mercedes-Benz of Beaverton

I get frustrated that services are "needed" if they don't The frustration occurred when testing the battery, it did not test 100%, saying a new battery was needed. Then when I went to pick it up the battery The frustration occurred when testing the battery, it did not test 100%, saying a new battery was needed. Then when I went to pick it up the battery was dead?!?!??? I had not had any problems with the battery prior and have not since. My husband, who is familiar with the process says that when a battery is tested, it discharges it. Service techs should know this. More

The Best My visit to your facility started off in the service area and ended up leasing a amazing car from your company. Romano you and your team are the Best! My visit to your facility started off in the service area and ended up leasing a amazing car from your company. Romano you and your team are the Best!! More

Got a new key fob for our GL 550 Friendly staff, easy scheduling, turn time as promised. Everything went great. Appreciate the car wash voucher and really easy Uber scheduling. Ne Friendly staff, easy scheduling, turn time as promised. Everything went great. Appreciate the car wash voucher and really easy Uber scheduling. New key fob works well. More

Christopher Bro is an amazing customer service employee. Amazing service from pulling up to siting in the waiting room . Everyone is friendly . Christopher answered all the crazy questions that I had in deta Amazing service from pulling up to siting in the waiting room . Everyone is friendly . Christopher answered all the crazy questions that I had in detail . I really appreciate that when someone goes above and beyond to really understand there customer . Thanks again Christopher. More

Service a It was easy Fast and simple. The uber took me home and then picked me up. I was able to get some things done before my car was done! It was easy Fast and simple. The uber took me home and then picked me up. I was able to get some things done before my car was done! More

Good service Everyone on the staff was friendly , and the service is very professional. customers can enjoy the clean and quiet rest area with coffee and snacks. Everyone on the staff was friendly , and the service is very professional. customers can enjoy the clean and quiet rest area with coffee and snacks. More

Great Service I can pull up to the service Garage at anytime during store hours and you are always willing to help me! I have never maid an ally but you always serv I can pull up to the service Garage at anytime during store hours and you are always willing to help me! I have never maid an ally but you always serviced the problem More

Good service Very good service i’ll Bring in my car again for the next service and I would recommend people to come in for services if they need one Very good service i’ll Bring in my car again for the next service and I would recommend people to come in for services if they need one More

Always great customer service! Chris really went the extra mile to care of my vehicle servicing and computer issues. I have worked with Chris before and he is always helpful, profe Chris really went the extra mile to care of my vehicle servicing and computer issues. I have worked with Chris before and he is always helpful, professional and goes the extra mile. I also had a chance to work with Rebecca and she is really great too. In fact, I spoke with several people about my vehicle and some sounds and issues and I feel like I got great information and help. Thanks a bunch! Joy More

Service experience In the past the service experience was great. The service advisor greets and listen to concerns and periodically update the status of the progress mad In the past the service experience was great. The service advisor greets and listen to concerns and periodically update the status of the progress made. When the service ends they explained what has been done and what other observation etc. This time none of that has been done. Not even met the service advisor until the end and there were no explanation of what has been done and observation etc. Like the cashier taking care of the bill. I have spent literally few mins to pay the bill and didn't know what work has been done and what was the recall work done etc. There was an issue with car bonnet and the response wasn't good. I was really disappointed with the service offered. I hope this is one instance so I will try to come again. More