Mercedes-Benz of Beaverton
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Got better than expected service from Jeffry Cook, wasn’t sure what to expect as walked in randomly. The whole process was seamless and efficient, and he was very good at communication. The negotiation was sure what to expect as walked in randomly. The whole process was seamless and efficient, and he was very good at communication. The negotiation was a bit tough but that is to be expected. More
Great first impression very nice dealership eye-catching cars, very great assistance. Will recommend buying your first Mercedes. At Mercedes Beaverton.. cars, very great assistance. Will recommend buying your first Mercedes. At Mercedes Beaverton.. More
Took my car in today for a recall service. Also wanted them to analyze a check engine light that just came on. They said it would be $235 and my car would have to be in for at least a full day Also wanted them to analyze a check engine light that just came on. They said it would be $235 and my car would have to be in for at least a full day. I said no and stopped at an AutoZone where I ran a free analysis in under 2 minutes and found out it was a loose gas cap (appears to need replacing). Why didn't Mercedes Benz of Beaverton run the the same 2-minute check while they had the car. I could have purchased a new cap and been done. (Maybe because they couldn't charge $235 if they did that?) Also, I've called service 4 times during business hours and cannot get anything but an answering machine. More
The staff was easy to work with, and they made the process easy. I started with an online inquiry and I was in a new car in a few days. process easy. I started with an online inquiry and I was in a new car in a few days. More
Excellent service and caring. BUT.. I can always reach sales and parts and finance; however, it is always very difficult and time consuming to reach service. You need operator to BUT.. I can always reach sales and parts and finance; however, it is always very difficult and time consuming to reach service. You need operator to manage the service calls better. Messages don't work. More
Great! My service rep was excellent even though I can't remember his name. He was awesome. I can't say that I'm totally satisfied this time since they could My service rep was excellent even though I can't remember his name. He was awesome. I can't say that I'm totally satisfied this time since they couldn't figure out the problem and if it hsppens again I'll be charged again. More