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Mercedes-Benz of Beaverton
Portland, OR
2,863 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,863 reviews
February 21, 2020
A shock to see the final bill that mushroomed from an estimate of $400+ to over $1200. While I trust my Service Advisor that the services were needed, the prices for M-B things are always excessive. Good estimate of $400+ to over $1200. While I trust my Service Advisor that the services were needed, the prices for M-B things are always excessive. Good thing I like my M-B cars... More
by HDH1943
Verified Customer
February 20, 2020
FRIENDLY AND EFFICIENT EMPLOYEE tHE COST TO CHANGE A HEADLAMP CAME TO $350.00 WHICH SEEMS A BIT HIGH BUT I GUESS THAT IS DUE TO THE TECHNOLOGY INVOLVED. HEADLAMP CAME TO $350.00 WHICH SEEMS A BIT HIGH BUT I GUESS THAT IS DUE TO THE TECHNOLOGY INVOLVED. More
by GHCMEH
Employees Worked With
REBECCA LEE
February 18, 2020
No one came to greet me when I arrived. I had to go in the building and seek out my service technician. The complimentary car wash was also sub par. Very streaky and poorly done. the building and seek out my service technician. The complimentary car wash was also sub par. Very streaky and poorly done. More
by SMILNE7710
Employees Worked With
Im unsure if the employee name.
February 18, 2020
Had the defective airbag replaced after waiting two years! Guess I should have asked for a ride home. Sat and waited more than two hours for it to be finished. Then had to walk in the rain to where years! Guess I should have asked for a ride home. Sat and waited more than two hours for it to be finished. Then had to walk in the rain to where it was parked. Chevy dealer had Uber transport both ways with no charge when working on my truck! Disappointed. I’m no kid! More
by DELVOSS
Employees Worked With
Kellie Hanlon
February 18, 2020
Customer service is bar none the best in the industry. I have been to some of the other Mercedes’s Service Departments in the area this one is treats me with the upmost respect and courtesy. Thank you! have been to some of the other Mercedes’s Service Departments in the area this one is treats me with the upmost respect and courtesy. Thank you! More
by JOELLAHARRIS
February 17, 2020
Friendly, quick to respond sales representative!!Look Friendly, quick to respond sales representative!! Look forward to my next purchase in a few years. Excellent customer service over the phone. I f Friendly, quick to respond sales representative!! Look forward to my next purchase in a few years. Excellent customer service over the phone. I found exactly what I was looking for! More
by CYLOPEZ5
February 14, 2020
I like the people work there. Always could improve but nice! I had some issue with way my car was washed but service concierges did follow up. nice! I had some issue with way my car was washed but service concierges did follow up. More
by BATESMIA
February 13, 2020
Rebecca Lee is very professional! Very prompt and provided excellent service. Gave me options to consider, and was considerate. I would highly recommend Rebecca and the service team at Beaverton Merc provided excellent service. Gave me options to consider, and was considerate. I would highly recommend Rebecca and the service team at Beaverton Mercedes. More
by DURANOB
Employees Worked With
Rebecca Lee
February 12, 2020
They fixed and washed my car, but their prices are outrageously high, they never answer the phone and pricing on the online estimate didn't match what I was told (or it didn't make sense). outrageously high, they never answer the phone and pricing on the online estimate didn't match what I was told (or it didn't make sense). More
by nathon
Employees Worked With
February 06, 2020
Terrible experience Each time I have to get service work done, I dread going. Unfortunately, Beaverton Mercedes is the dealer most closely located to me. Otherwise, I w Each time I have to get service work done, I dread going. Unfortunately, Beaverton Mercedes is the dealer most closely located to me. Otherwise, I would totally go somewhere else. From making appointments to service reps with bad attitudes and rundown waiting area there is nothing pleasant about the experience. More
by UGNA
Employees Worked With
Dont know who it was
