Mercedes-Benz of Beaverton

Once again, Chris Walters is the man! Just another really great experience. Had a small issue, Chris and his team got it in immediately, diagnosed and gave me some options. I chose the bes Just another really great experience. Had a small issue, Chris and his team got it in immediately, diagnosed and gave me some options. I chose the best option for me and they completed the repair and came in UNDER budget! When does that happen! More

Jennifer searched for the car that met all my criteria. Dennis personally delivered the temporary license to my home. Customer service was excellent and the sake went smoothly. Dennis personally delivered the temporary license to my home. Customer service was excellent and the sake went smoothly. More

I will go nowhere else because of the great job Chris does. We only work with him because of the great communication he has everytime. does. We only work with him because of the great communication he has everytime. More

Customer service with a smile This was my first time trying Mercedes of Beaverton. I switched from Portland because it lacked the complete customer experience I was expecting. Movi This was my first time trying Mercedes of Beaverton. I switched from Portland because it lacked the complete customer experience I was expecting. Moving to Oregon from the Bay Area was moving to a slower pace in life. This does not mean the service level should be any less. Rebecca fulfilled the expectations of customer service. She was happy, delightful and professional. She kept me informed of the status of the car and made sure the return of the car was within my desired timeline. Rebecca utilized the text messages perfectly. When I arrived the car was clean and ready for pickup. I will be back for service again thanks to Rebecca. More

Experience was awesome and fast!! As for Bruce!! He is awesome!! He went the extra mile to get me into the vehicle I was looking at!! awesome!! He went the extra mile to get me into the vehicle I was looking at!! More

Car should not have passed inspection. Broke down same day purchased. Poor follow up. I was told there was a miscommunication however I had to follow up each time to get information and the last time rece day purchased. Poor follow up. I was told there was a miscommunication however I had to follow up each time to get information and the last time received no response. Regardless of who the advisor spoke with he should have closed the loop with me in the status of the car. Not my first challenge with the service department here. Issues with prior car as well. More

The new employees make the difference, and have turned this place around. She was accommodating and made sure my needs were met. I plan to use them again. this place around. She was accommodating and made sure my needs were met. I plan to use them again. More

This is no different than any other Lithia dealership . I have had several bad experiences with the service departments at Lithia dealerships, they will always come up with many things to fix and won’t let y have had several bad experiences with the service departments at Lithia dealerships, they will always come up with many things to fix and won’t let you walk out without spending $2000 plus. Get a second opinion on brake service (they will recommend you replace it 6-12 months early) don’t let them change your tire (20-30% higher) Stay away from Lithia I had the exact same experience with Mini dealership a few years back. We are switching to Mercedes of Wilsonville so we don’t have to deal with these crooks ! More

Awesome! Great service! From the moment I walked through the door Norman helped without pushing, no hard sell, just there to assist and made the process smooth and fast! the door Norman helped without pushing, no hard sell, just there to assist and made the process smooth and fast! More

First time buying a Mercedes and it was a great experience. Staff was friendly and easy to work with. Norm, our sales rep, was fantastic, extremely knowledgeable, friendly and answered all of our q experience. Staff was friendly and easy to work with. Norm, our sales rep, was fantastic, extremely knowledgeable, friendly and answered all of our questions with ease. More