Mercedes-Benz of Beaverton

Fuel line leak. Vehicle delivered early morning. I did not have an appointment. Eventually the one service advisor on duty was found and checked the vehicle in and re Vehicle delivered early morning. I did not have an appointment. Eventually the one service advisor on duty was found and checked the vehicle in and replied the service area was not that busy ( the Coronavirus affect) and they would call me when the problem was resolved. I never received a call and noting the service department closed at 6 I called for a status report. No one answered and I left a message. Finally the next morning I got a call and eventually my vehicle in the afternoon. I have written this because l had my second car serviced at Audi the week before and it was FIVE star service. Your service rep was very polite and friendly. You appeared overly under staffed. We all recognize these are tough times but a courtesy call should have been in order. More

Amazing dealership. Everyone there was kind and very welcoming. Dennis Graham is always amazing to work with and Romano helped me get my car taken care of. This outfit is top shelf. welcoming. Dennis Graham is always amazing to work with and Romano helped me get my car taken care of. This outfit is top shelf. More

As a repeat customer for nearly 20 years, MB of Portland was unable to help me. I came to MB of Beaverton. From Greeter, to keys in hand, this was a stellar experience. Covid19 reqd many precautions, includ was unable to help me. I came to MB of Beaverton. From Greeter, to keys in hand, this was a stellar experience. Covid19 reqd many precautions, including my test drives alone. (Portland store, salesperson climbed in car, no mask). Night and day sales person experience. Norm Hunter should wear a crown and sit in a throne. He made the deal work and has won me over for life. I'll be back! More

Well it’s the only dealership I go too and they have done a great job every time! No complaints, very kind and well mannered. a great job every time! No complaints, very kind and well mannered. More

I love working with Chris B. Because he knows my car well and always help me to find a solution and always goes out of his way to make it better! Thank you! and always help me to find a solution and always goes out of his way to make it better! Thank you! More

Great sales experience Received great service from Tony Yan. He helped connect me to the car I wanted at a good price without the need to spend time haggling. Received great service from Tony Yan. He helped connect me to the car I wanted at a good price without the need to spend time haggling. More

I was very satisfied with the car and the salesman. It was a lovely day, and I detest writing reviews for services I have received. If I have a problem, I will promptly communicate with you. was a lovely day, and I detest writing reviews for services I have received. If I have a problem, I will promptly communicate with you. More

Everyone I came into contact with at Mercedes Benz of Beaverton was professional, friendly and knowledgeable. I could not have asked for a better experience when ordering and picking up my new Mercedes! Beaverton was professional, friendly and knowledgeable. I could not have asked for a better experience when ordering and picking up my new Mercedes! More

Lease and Service Experience I have leased 6 vehicles from Norm Hunter over the years and it is always a pleasure to deal with him, he is just a call away and gets things handled I have leased 6 vehicles from Norm Hunter over the years and it is always a pleasure to deal with him, he is just a call away and gets things handled promptly and professionally. Mercedes of Beaverton is lucky to have him represent them. Chris Walters in service has been another stand out over the years for his professionalism and promptness. My only complain would be parking and have mentioned it in the past as well, hopefully its gets addressed. Please keep up the good work and be safe during these testing times. More

Great service from Chris as usual. Work was done exactly as requested. Thank you for the excellent customer experience, especially under the COVID conditions. Highly recommend as requested. Thank you for the excellent customer experience, especially under the COVID conditions. Highly recommend More