Mercedes-Benz of Beaverton

Great buying experience, very knowledgeable and friendly staff, fast response. I got my vehicle online, usually sales people don’t take online inquiry seriously until you come in for a test drive. Dennis is staff, fast response. I got my vehicle online, usually sales people don’t take online inquiry seriously until you come in for a test drive. Dennis is super patient answering all my questions and help me find a perfect car for me. Love my new car. More

Brett was excellent to work with and very acknowledgeable about the vehicle I purchased. If you’re looking for a Mercedes, go see Brett and the entire staff at Mercedes of Beaverton. about the vehicle I purchased. If you’re looking for a Mercedes, go see Brett and the entire staff at Mercedes of Beaverton. More

I never had a worst service experience in my life. I did change my Range Rover for a g wagon to because of the service but it his Mercedes dealer put the Mercedes-Benz name really low. change my Range Rover for a g wagon to because of the service but it his Mercedes dealer put the Mercedes-Benz name really low. More

Really the best service I’ve ever received. Looking for ward to seeing you on my next oil change max was really very nice as well ward to seeing you on my next oil change max was really very nice as well More

Nice people and waiting area. Also was relatively quiet. Typing out more words for the minimum words required for this review. Thank you Max. Word Typing out more words for the minimum words required for this review. Thank you Max. Word More

Chris was extremely help and very detailed explaining what’s wrong with my car. I appreciate the help. The loaner process was seem less. Thank you what’s wrong with my car. I appreciate the help. The loaner process was seem less. Thank you More

First I want to say that Mejra in Finance was amazing and you are lucky to have her. The rest of my experience was horrible. I am just shocked that someone spends $127,000 on a vehicle and gets treated th you are lucky to have her. The rest of my experience was horrible. I am just shocked that someone spends $127,000 on a vehicle and gets treated this way. I have text chains with Tony if anyone would be interested in reviewing them. In short: First, my $127,000 vehicle showed up filthy on an open transport, which I was forced to pay $1000 COD. It was several days after purchase at first with no transport. I was at first told too bad i just have to wait until someone picks it up. I told Tony I just got the survey request, then all the sudden he jumped on it. Regarding the cost, I was first told there would be no cost. I was then told it would be $650. It ended up being $1000 and I can’t believe still it went on open transport. Second, there are dings and holes in the wrap coating of the front grill that we’re not disclosed. When I told Tony, he sent me a U tube do it yourself video or told me I should find a shop if I want it fixed. Third and most importantly, there is no second key! When I asked about it I was told “used cars don’t have to come with a second key!”. Just like that, in a text. A $127,000 purchase and you will not give me a second key??? Someone I know well that worked at Mercedes for 22 years tried to call on my behalf and speak with a Manager. He left 3 messages, none of which were returned. I’m also still unclear on my warranty. I was told the original $50k mile warranty still applies, but I can’t get a straight answer out of anyone, or even where to go in California. This is the absolute worst experience I have ever received. I have owned a Mercedes before and was treated great. More

Needed air in the tires on my AMG. When filling them noticed a problem with it and concerned with safety, fixed the problem. Great service! And very friendly! noticed a problem with it and concerned with safety, fixed the problem. Great service! And very friendly! More

A1 Service Due All was great, but there was an issue with the steering wheel cover last time I was in. Dylan said it would be replaced during my next visit. When I m All was great, but there was an issue with the steering wheel cover last time I was in. Dylan said it would be replaced during my next visit. When I mentioned it to Chris, he wanted to see it, which is fine. He told me that it was just wear and tear, but I told him I was told it would be fixed. I let them know when I scheduled the appointment as well. He said he would check on it. When I picked up the car, he let me know it was replaced, only because he had one in stock. I said thank you, hope that was okay. He said he was out labor and didn't sound very happy. I actually felt crappy when I left, instead of pleased to have the work done. I would have kept to myself, but you probably need this feedback. After paying $532.92, I probably wont be back. Not positive which Chris I worked with, since we were all wearing masks. I think Browarski but not positive. More

I am totally/completely DISsatified with the business office. After calling the sales guy, salesmanager, general manager for a week and not getting a call back; l called the Oregon attorney generals offi office. After calling the sales guy, salesmanager, general manager for a week and not getting a call back; l called the Oregon attorney generals office and got a temporary license in a week! More