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Mercedes-Benz of Beaverton
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Jesus was personable and great to work with. Chincha & Garrett were amazing to work with as well. The tram was very knowledgeable and were available to answer the many questions I had. They prov Chincha & Garrett were amazing to work with as well. The tram was very knowledgeable and were available to answer the many questions I had. They provided great customer service and made connection with me as a person and not just another customer, but most importantly they mad me feel like a valued customer of the Mercedes Family and left me wanting to return for future purchases and referrals. More
If this is the measure of customer service…I’d be very concerned, to say the least, and that’s says it all! concerned, to say the least, and that’s says it all! More
The most amazing experience I’ve ever had keep coming back and tell all my friends about the great experience for sure!! back and tell all my friends about the great experience for sure!! More
Beaverton Mercedes has gone above and beyond with both my purchase and their service. You can’t asked for better attention to detail and follow up. Great work. purchase and their service. You can’t asked for better attention to detail and follow up. Great work. More
Jeffry Cook and Thien Do were exceptional in our purchase for out of state. They both took the time to answer all our questions and took many pics and arranged the best price for shipping our vehicle. for out of state. They both took the time to answer all our questions and took many pics and arranged the best price for shipping our vehicle. Nothing but the best and Jeffry and Thien show les that in their actions and words. We would buy from them again. More
Good people, selling great cars. I’m a happy camper with my AMG E63S. Pretty painless transaction. I’m a happy camper with my AMG E63S. Pretty painless transaction. More
Norman is great. I wouldn’t have purchased without him being there. He makes your dealership great. I wouldn’t have purchased without him being there. He makes your dealership great. More
This is the 3rd time I’ve purchased with Beaverton Mercedes. Excellent staff all around. Mercedes. Excellent staff all around. More
Jeff was great. He had fantastic customer service. Prompt with follow ups. He followed through. Shak was also very communicative and helpful. My tech at service not He had fantastic customer service. Prompt with follow ups. He followed through. Shak was also very communicative and helpful. My tech at service not so much. He made a very intentional effort to video the car being loaned to me multiple times very slow and methodically to the degree that it became degrading and left the impact that non verbally he was seeking to prove to me that there were no visible damages. But he made like two or three videos. So it was very excessive and over the top. Beyond that, he brought me a car that was in very poor condition. It smelled very badly and was extremely dirty. He gave me the keys and as an after thought asked if I wanted to wait so he could vacuum it. At that point I could not. I had to pick up my son from aftercare. I was very displeased especially after the exaggerated showing of the fact that the car had no visible damages through his multiple iterations of video and picture taking. I am not interested in another loaner from you all. The experience was poor. However, upon my returning of the car I had incredible service from Craig Livingstone. He heard my concerns, expressed sincere apologies, was very helpful in getting me back into my car that had returned from the detailer, and assured follow up to the concerns I expressed. He was fantastic! Thank you More