Mercedes-Benz of Beaverton

Service took over 2 hours and was suppose to only take 2 hours and under ... had to wait at dealer with no loaner .. had appointments I missed due to this.. hours and under ... had to wait at dealer with no loaner .. had appointments I missed due to this.. More

After someone tried to steal my vehicle and rendered it inoperable, I found myself in an unfortunate position of facing a costly repair, having to get it towed, find a rental car, and of course the stress. inoperable, I found myself in an unfortunate position of facing a costly repair, having to get it towed, find a rental car, and of course the stress. Dale and Noel were fantastic and prompt at getting this taken care of for me and lifting all additional stress off my shoulders. Mercedes towed my vehicle, provided me with a beautiful loaner immediately, and fixed my car at a much lower cost than expected. Thank you guys so much for making a crappy situation, a lot better. I’ve had two 3 year leases through Mercedes now and have had nothing but positive experiences. More

The service and customer service was decent considering the price. I have gone through other dealers where the price was cheaper and my car was returned in excellent condition. When I got my car back it ha the price. I have gone through other dealers where the price was cheaper and my car was returned in excellent condition. When I got my car back it had smudges on the windows and took them a few more days than estimated. More

Bruce could not have been more enjoyable to work with. Coming off a brutal divorce I needed to reduce my monthly car expense but wasn’t sure anyone could help me. I explained my situation to Bruce, sa Coming off a brutal divorce I needed to reduce my monthly car expense but wasn’t sure anyone could help me. I explained my situation to Bruce, said my credit is not great but I’m working to build it back up. Bruce was transparent through the entire process. He put together a deal to take my GLE and put me in a new car with savings of $500 per month. He even delivered my car the next day in Seattle! Thank you Bruce 😊👍 More

I love how friendly Chincha was and how easy she made my first car purchase with no pressure at all! Thank you chincha for everything!! first car purchase with no pressure at all! Thank you chincha for everything!! More

They had a certified pre-owned car we wanted and MBB helped facilitate a speedy transaction. We were treated very nicely and we weren't even buying a Mercedes! I highly recommend MBB as they provide exc helped facilitate a speedy transaction. We were treated very nicely and we weren't even buying a Mercedes! I highly recommend MBB as they provide excellent service. More

Communication was good throughout.I want to be happy with this service but I already have a warning saying coolant needs to be added. Coolant replacement is noted on the list of services completed and paid f this service but I already have a warning saying coolant needs to be added. Coolant replacement is noted on the list of services completed and paid for. I’ve only driven home from dealership and one three mile trip. When I got home from dealership I saw my front license plate was gone. I called twice, sent 3 emails. Got a rely stating no one knows the whereabouts of the plate. I am really annoyed. It was there when I brought the car in and gone when I got it back. Not a happy customer right now. More

This was a great process of buying a new car. Norm was very efficient and knowledgeable on many different vehicles. Dale made the process very smooth. Thank you for such great service! very efficient and knowledgeable on many different vehicles. Dale made the process very smooth. Thank you for such great service! More

Thank you for the excellent service as always.The 25 Thank you for the excellent service as always. The 25 word minimum of this survey section is counterproductive, and detracting for my ability t Thank you for the excellent service as always. The 25 word minimum of this survey section is counterproductive, and detracting for my ability to comment briefly. More

We were a return customer of Norman Hunter. We found Norm to be very knowledgeable and very casual in his approach, which suited our requirements. Everyone else at the dealership was friendly and helpful. Al to be very knowledgeable and very casual in his approach, which suited our requirements. Everyone else at the dealership was friendly and helpful. Altogether a pleasant experience. More