Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Beaverton
Portland, OR
2,869 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,869 reviews
January 18, 2021
Your staff has no sense if urgency for customers time. I showed up for service with no appointment on your end, however confirmation of one on my end. The staff was dismissive. My car sat in front of your d showed up for service with no appointment on your end, however confirmation of one on my end. The staff was dismissive. My car sat in front of your dealership for 30 plus minutes (service complete) while I roamed around your dealership waiting.... No call or text from your staff. I've never had a good experience at your dealership and will not be back. More
by JVERNWALD
Verified CustomerEmployees Worked With
Bruce Stomenger
January 16, 2021
I always seem to encounter a problem at this dealership, and it almost always stems from very poor customer service. Today that poor experience was courtesy of Richard in the service department. After appro and it almost always stems from very poor customer service. Today that poor experience was courtesy of Richard in the service department. After approaching Richard with a problem that I had with my vehicle after it was serviced he didn't offer a solution but a very snarky remark. I've been a Mercedes customer for 5+ years now, and I've never encountered as many incontinences at any other dealership, and it's very disappointing. More
by Torrian Akins
Employees Worked With
Richard Fitzgibbon
January 15, 2021
Service B was done even though I drove only 2k miles I was asked to so . And the car was not washed and vacuumed. This is the second time I see the same behavior from the service department . Pleas don’t was asked to so . And the car was not washed and vacuumed. This is the second time I see the same behavior from the service department . Pleas don’t give false promise More
by GEETHANA.KATTAR
Employees Worked With
Christopher Browarski
January 11, 2021
For service. Staff were prompt to attend to me. Performed regular maintenance and diagnosed other issues and repaired. Vehicle was cleaned and checked before releasing to me regular maintenance and diagnosed other issues and repaired. Vehicle was cleaned and checked before releasing to me More
by PLP4877
January 10, 2021
2⭐️ Because of Robert otherwise it is only 1⭐️ Very poor service from management and finance team finance manager is too busy to answer simple question. I am in Ohio and I have to sign paperwork and before service from management and finance team finance manager is too busy to answer simple question. I am in Ohio and I have to sign paperwork and before I send him I just wanted to make sure everything is right and I called Neil 3 times in 5 hours but never get response and when time comes to transport my car they cannot find transport company so I have to find by myself and the company I deal with they mentioned that they have very bad drivers rating so that explains. Couldn’t provide all weather Matt’s since I am spending more than 90k it’s not big deal but it just cost around $300.00. I should have deal with my local dealer. More
by ARAV357
Employees Worked With
Dale Acelar, Romano Boiciuc, Noel Preston, Robert Olsen, Scott Larson
January 09, 2021
Excellent service as always . Prompt service and courteous employees, Car Loaner was a plus so i can do my errands while my car is in service courteous employees, Car Loaner was a plus so i can do my errands while my car is in service More
by EVELYN.DOMINGO
Employees Worked With
Kellie Hanlon
January 09, 2021
I came in for a service, an air bag recall and new tires. I'm assuming the service and air bags were done correctly but the tires were dirty and the next time I drove the car my tire pressure alert went off I'm assuming the service and air bags were done correctly but the tires were dirty and the next time I drove the car my tire pressure alert went off because you didn't set them to the correct pressure. More
by KRGORHAM
Employees Worked With
Christopher Browarski
January 08, 2021
I came in because my used car had not been adequately detailed before turned over to me to drive off the lot. The service department did not take responsibility for it and suggested charging me and then detailed before turned over to me to drive off the lot. The service department did not take responsibility for it and suggested charging me and then I believe the sales Dept. Seems to me it would be their responsibility to do a thorough job. Either way I got a dirty car. More
by jayotta
Employees Worked With
Other Employees :
Thien was excellent and earned 5 stars , Scott Larson
January 07, 2021
Brought my c class in for tire change and alignment. High Quality and outstanding work done! Will come back for future services for sure. Happy customer! Quality and outstanding work done! Will come back for future services for sure. Happy customer! More
by Khanh
Employees Worked With
Christopher Browarski
