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Mercedes-Benz of Beaverton
Portland, OR
2,863 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,863 reviews
January 28, 2021
It’s a nice well kept and clean dealership! Would recommend a visit to this dealership for anybody looking for a new Mercedes! The communication with staff is great as well! recommend a visit to this dealership for anybody looking for a new Mercedes! The communication with staff is great as well! More
by CNUNEZ6
Verified CustomerEmployees Worked With
January 25, 2021
I appreciate the thoughtful responsiveness of the Beaverton Mercedes Benz staff. Top Notch. I highly recommend this place. You will be treated with dignity and respect. Beaverton Mercedes Benz staff. Top Notch. I highly recommend this place. You will be treated with dignity and respect. More
by Dr.Holt
Employees Worked With
Other Employees :
Richard Fitzgibon , Romano Boiciuc, Tony Yan, Noel Preston
January 22, 2021
Thien greeted us right away and was helpful. Could have provided a bit more on Mercedes and option packages. Mejra was excellent and knowledgeable. She was personable and explained paperwork well. provided a bit more on Mercedes and option packages. Mejra was excellent and knowledgeable. She was personable and explained paperwork well. More
by JUSTINA1_SMITH
January 20, 2021
Regardless of whom addresses your service needs be it a service representative or technician, one can be assured of a courteous, friendly experience and the highest quality of guaranteed work. Professional service representative or technician, one can be assured of a courteous, friendly experience and the highest quality of guaranteed work. Professionalism abounds at this dealership. More
by WKLOGSDON
January 18, 2021
Your staff has no sense if urgency for customers time. I showed up for service with no appointment on your end, however confirmation of one on my end. The staff was dismissive. My car sat in front of your d showed up for service with no appointment on your end, however confirmation of one on my end. The staff was dismissive. My car sat in front of your dealership for 30 plus minutes (service complete) while I roamed around your dealership waiting.... No call or text from your staff. I've never had a good experience at your dealership and will not be back. More
by JVERNWALD
Employees Worked With
January 16, 2021
I always seem to encounter a problem at this dealership, and it almost always stems from very poor customer service. Today that poor experience was courtesy of Richard in the service department. After appro and it almost always stems from very poor customer service. Today that poor experience was courtesy of Richard in the service department. After approaching Richard with a problem that I had with my vehicle after it was serviced he didn't offer a solution but a very snarky remark. I've been a Mercedes customer for 5+ years now, and I've never encountered as many incontinences at any other dealership, and it's very disappointing. More
by Torrian Akins
Employees Worked With
Richard Fitzgibbon
January 15, 2021
Service B was done even though I drove only 2k miles I was asked to so . And the car was not washed and vacuumed. This is the second time I see the same behavior from the service department . Pleas don’t was asked to so . And the car was not washed and vacuumed. This is the second time I see the same behavior from the service department . Pleas don’t give false promise More
by GEETHANA.KATTAR
Employees Worked With
January 14, 2021
Well done. On time and accommodated an early pick up. Have a happy new year. Have a happy new year. Have a happy new year Have a happy new year. Have a happy new year. Have a happy new year More
by WAYNE28
Employees Worked With
January 11, 2021
For service. Staff were prompt to attend to me. Performed regular maintenance and diagnosed other issues and repaired. Vehicle was cleaned and checked before releasing to me regular maintenance and diagnosed other issues and repaired. Vehicle was cleaned and checked before releasing to me More
by PLP4877
January 10, 2021
2⭐️ Because of Robert otherwise it is only 1⭐️ Very poor service from management and finance team finance manager is too busy to answer simple question. I am in Ohio and I have to sign paperwork and before service from management and finance team finance manager is too busy to answer simple question. I am in Ohio and I have to sign paperwork and before I send him I just wanted to make sure everything is right and I called Neil 3 times in 5 hours but never get response and when time comes to transport my car they cannot find transport company so I have to find by myself and the company I deal with they mentioned that they have very bad drivers rating so that explains. Couldn’t provide all weather Matt’s since I am spending more than 90k it’s not big deal but it just cost around $300.00. I should have deal with my local dealer. More
by ARAV357
Employees Worked With
Other Employees :
Dale Acelar, Romano Boiciuc, Noel Preston, Scott Larson
