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Mercedes-Benz of Beaverton
Portland, OR
2,863 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,863 reviews
February 11, 2021
Norm was my final sales person and he is really customer focus. Kenny at Portland was my initial sales and he was very professional. Great experience! focus. Kenny at Portland was my initial sales and he was very professional. Great experience! More
by SMITH2139
Verified Customer
February 07, 2021
I appreciate your work and excellent service! Your team is so polite and professional. I also want to thank you for your excellent and prompt communication with regards to our service. is so polite and professional. I also want to thank you for your excellent and prompt communication with regards to our service. More
by KMESHORT
Employees Worked With
February 05, 2021
I have been using this dealership since it opened. Overall I have been satisfied. ..However I think the service has improved recently to outstanding with people like Norm and Noel. They are honest to Overall I have been satisfied. ..However I think the service has improved recently to outstanding with people like Norm and Noel. They are honest to a fault and a real pleasure to work with..I just bought my second car there and have recommended this dealership to others like my brother and several friends all of whom bought cars there. More
by PETERBELLUSCHI
February 05, 2021
Amount quoted when I arrived at the dealership was five times greater than what I was quoted over the phone. $200 to $900. I was told the service would take 90 minutes. It took over 2 hours, 15 minutes times greater than what I was quoted over the phone. $200 to $900. I was told the service would take 90 minutes. It took over 2 hours, 15 minutes and I was late for my next appointment. No explanation or reason was given for the lateness. The customer service representative I dealt was not friendly (same as last time I came in a year ago and interacted with her). She was unable to answer my questions and seemed annoyed that I asked questions. More
by DYLANHYDES
Employees Worked With
I don’t remember her name. She had a 5 year service award on her desk awarded in December 2020.
February 01, 2021
A quick, professional deal was handled almost entirely electronically. Any glitches and changes were quickly addressed and sufficiently resolved. Overall a good experience for a first time buyer at t electronically. Any glitches and changes were quickly addressed and sufficiently resolved. Overall a good experience for a first time buyer at this particular Mercedes dealership . More
by rphillips2559
Employees Worked With
Scott Larson, Chincha Bell
January 31, 2021
Service person and other stuff are pretty accommodated all my concerns ! They will give you some best options that wants you to made on your car ! all my concerns ! They will give you some best options that wants you to made on your car ! More
by CLOOTENMASONRY
Employees Worked With
January 30, 2021
What’s there to say? Dale Acelar is the best! The car selection is great. He’ll work with you to find the perfect match. selection is great. He’ll work with you to find the perfect match. More
by MATAN.STEINFELD
January 30, 2021
Mercedes of Beaverton provide me with great customer service; very quick service intake process; and the maintenance on my car was proficient and completed in a timely fashion! Thanks Sam service; very quick service intake process; and the maintenance on my car was proficient and completed in a timely fashion! Thanks Sam More
by SDJ6300
Employees Worked With
Other Employees :
Richard in Service , Noel Preston, Scott Larson
January 29, 2021
Norm was fabulous! He always follows through with what he says! This is s second purchase, we had Norm for both! We will always go back to Norm in the future. says! This is s second purchase, we had Norm for both! We will always go back to Norm in the future. More
by SWDRAGE
