Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Beaverton
Portland, OR
2,863 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,863 reviews
February 15, 2021
Just transitioned smoothly from Chris Walters as my service advisor to Max Carrillo. Service appointment and follow up regarding additional service needed was professionally performed in a timely mann service advisor to Max Carrillo. Service appointment and follow up regarding additional service needed was professionally performed in a timely manner. More
by LAUNIE45
Verified CustomerEmployees Worked With
Max Carrillo
February 15, 2021
Chris B was great to work with despite not getting support from Michelin tires. I purchased a full set of tires and from day 1 the right rear was losing air. Brought it back and no one could not support from Michelin tires. I purchased a full set of tires and from day 1 the right rear was losing air. Brought it back and no one could not find the problem. After months of adding air every time I needed gas I finally had a tire guy find the problem. A small sidewalk defect that was not repairable. I had to buy a new tire as Michelin would not warrant the defective tire. Chris graciously did not charge me for the labor involved with changing the tire. I will never run Michelin tires again—truly horrible service on their part. More
by EYEWOLF
Employees Worked With
February 15, 2021
I truly appreciate the Mercedes-Benz brand and experience. Yet, the experience at Beaverton Mercedes-Benz was subpar. I intend to report to the parent company. experience. Yet, the experience at Beaverton Mercedes-Benz was subpar. I intend to report to the parent company. More
by RUSCHELLEW
Employees Worked With
February 14, 2021
I had a no BS experience. Bruce Stromenger was excellent to work with. and even surprised me with adding new tires to the deal. The detail job done by the shop was excellent.. I would recommend my friends t to work with. and even surprised me with adding new tires to the deal. The detail job done by the shop was excellent.. I would recommend my friends to this dealership. More
by dave
Employees Worked With
February 13, 2021
Excellent services and hospitality! Made my out of state purchase a lot easier. Thanks Tony and Mejra! Will definitely come back again for next car! purchase a lot easier. Thanks Tony and Mejra! Will definitely come back again for next car! More
by Jay Ng
February 12, 2021
I appreciate Chris B’s attention to my concerns! He quickly scheduled my vehicle for a quick checkup. I was glad to learn that my concerns were unfounded. Whew! quickly scheduled my vehicle for a quick checkup. I was glad to learn that my concerns were unfounded. Whew! More
by MLONGPDX
Employees Worked With
February 12, 2021
Everything done well and on time. Friendly and professional staff. Welcoming atmosphere overall. Clean and well stocked waiting area. Overall pleasant experience. Chris Browarski was very helpful. professional staff. Welcoming atmosphere overall. Clean and well stocked waiting area. Overall pleasant experience. Chris Browarski was very helpful. More
by LIVEOREGON1
Employees Worked With
February 11, 2021
Everything went well, as scheduled. Great team. I don't remember the names , and I don't see them on the list below. Overall, nice experience. remember the names , and I don't see them on the list below. Overall, nice experience. More
by LAKATOS101
Employees Worked With
February 11, 2021
I felt like I was misled. Norm my Salesman was very nice and professional. I have no complaints about him. I paid cash and drove my 2017 Cayenne home. I was told the car had a heated steering wheel - it doe and professional. I have no complaints about him. I paid cash and drove my 2017 Cayenne home. I was told the car had a heated steering wheel - it does not. I was told that one could be added by Porsche - it can’t. The next day the check engine light came on. Norm made an appointment for me to bring it to service but when I got there I was told it had to go to Porsche. The Porsche dealer came to my house and brought me a Loaner. Once in the shop, it was discovered that the water pump was leaking. I am livid that I was sent home in a vehicle I paid 52k for and it had a bad water pump and electrical issues! This is unacceptable. More
by GREGGARIOUSPDX
February 11, 2021
Staff were attentive, friendly, and considerate of my time. The car I came in to see was ready to go, and packaged nicely. No regrets, will definitely by my next Mercedes from the Beaverton dealership. time. The car I came in to see was ready to go, and packaged nicely. No regrets, will definitely by my next Mercedes from the Beaverton dealership. Good job Ms. Inonencia Bell! More
by GUZMAN_CONNIE
Employees Worked With
Inonencia Bell, Noel Preston, Scott Larson
