Mercedes-Benz of Beaverton

My car buying experience with Hillary at Mercedes of Beaverton was the greatest. She was very knowledgeable courteous and nd I was in and out in one hour Beaverton was the greatest. She was very knowledgeable courteous and nd I was in and out in one hour More

Went there for the wiper problem of my brand new car. Started on the wrong foot because I purchased the car at Portland dealership...was told that I had to go back to the dealer where I bought my car to Started on the wrong foot because I purchased the car at Portland dealership...was told that I had to go back to the dealer where I bought my car to have the problem taken care of (I was told that the Portland dealership probably had put some film on the windshield but forgot to remove it before sold to me) otherwise there'd be a charge. After I expressed my disbelief that I have to pay under warranty which should be honored at any MB Service department, Rebecca went off and came back saying that they'd take care of the problem for me. So a happy ending. More

Great stafff very accommodating. Great loaner car. was a little disappointed I was told I needed a new belt tensioner when you replaced it 28 months earlier. The warrenty was good for 24 months. Had I known little disappointed I was told I needed a new belt tensioner when you replaced it 28 months earlier. The warrenty was good for 24 months. Had I known that I would have brought it in sooner. More

Great prices on services and honest with what was required. Also at least 10% cheaper than other MB dealers on A/B services. Parking lot is annoying and hard to navigate. required. Also at least 10% cheaper than other MB dealers on A/B services. Parking lot is annoying and hard to navigate. More

Rebecca Lee was very helpful and I will be contacting her with my service needs on both vehicles. Chris Walters ,good service manager and Don Hampton and parts personal always helpful when just purchasing pa with my service needs on both vehicles. Chris Walters ,good service manager and Don Hampton and parts personal always helpful when just purchasing parts only. More

Great buying experience, Norm our salesmen was amazing! It was a terrible winter storm the day previous; I called ahead to make sure the dealership was open. Most others were closed. Norm was ready willi It was a terrible winter storm the day previous; I called ahead to make sure the dealership was open. Most others were closed. Norm was ready willing and able to dig the car out and have it prepped for us to come and test drive. My wife and I had a great buying experience with Norm and the dealership. Will 100% return to this dealer and purchase a vehicle when this lease is up solely because of our interaction with Norm on this purchase. More

Just transitioned smoothly from Chris Walters as my service advisor to Max Carrillo. Service appointment and follow up regarding additional service needed was professionally performed in a timely mann service advisor to Max Carrillo. Service appointment and follow up regarding additional service needed was professionally performed in a timely manner. More

Chris B was great to work with despite not getting support from Michelin tires. I purchased a full set of tires and from day 1 the right rear was losing air. Brought it back and no one could not support from Michelin tires. I purchased a full set of tires and from day 1 the right rear was losing air. Brought it back and no one could not find the problem. After months of adding air every time I needed gas I finally had a tire guy find the problem. A small sidewalk defect that was not repairable. I had to buy a new tire as Michelin would not warrant the defective tire. Chris graciously did not charge me for the labor involved with changing the tire. I will never run Michelin tires again—truly horrible service on their part. More