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Mercedes-Benz of Beaverton
Portland, OR
2,863 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,863 reviews
March 10, 2021
There are many questions and issues when purchasing a new car. Mercedes Benz of Beaverton has been there for us. Thank you for everything and everyone. car. Mercedes Benz of Beaverton has been there for us. Thank you for everything and everyone. More
by NCLPDX
Verified Customer
March 09, 2021
Horrible service will NEVER do business with them again. There CRM gives them very little information about their customer. Bought wheel tire insurance add two flats in the last year and neither were covere There CRM gives them very little information about their customer. Bought wheel tire insurance add two flats in the last year and neither were covered. More
by Godfatha
Employees Worked With
Max
March 08, 2021
Great to deal with. Impressed by the speed in wrapping up deal , signing papers, etc. Tony very helpful with information and quick response .all in all,positive experience deal , signing papers, etc. Tony very helpful with information and quick response .all in all,positive experience More
by MARK.ELIAS
Employees Worked With
Tony Yan, Noel Preston, Scott Larson
March 06, 2021
Great experience I had to put in new battery and oil change .The only thing I didn’t get the discount if you spend 300.00 you will get 150 Off I got the coupon in the mail. change .The only thing I didn’t get the discount if you spend 300.00 you will get 150 Off I got the coupon in the mail. More
by MEHRGANKARVANDI
Employees Worked With
March 05, 2021
Nightmare of dealership to deal with. Sales, Service, and Finance all terrible. When you buy a car they just take the money and never follow through with anything said. Bought car in January. Was told Finance all terrible. When you buy a car they just take the money and never follow through with anything said. Bought car in January. Was told I cannot put more than 5k down. Lie. Was told by sales associate they would call me back to let me know if they found the second key and to schedule service because they didn't get to it while having the car. Never called back and I had to hunt them down with over 5 calles. Never found second key either. When I finally did get the service, the department never answered the phone and I had to drive down there to get an answer. It took them 2 days to do a simple oil change and the first day after ripping the car off at a scheduled time 10:30am they waited until 5pm to let me know they didn't get to it. I asked them to have the manager call me, that never happened to date. After 6 weeks of owning the car the finance department called me back to demand $170 more for registration because they miscalculated. Unacceptable. Especially considering that I had to pay $1,100 for a second key at another dealership because they never called. I was overcharged $450 for to have the vehicle tinted but it was already tinted so agreed to refund that but I was never refunded. I still have not received registration for the car so now it's being driven around illegally. No follow through, not good on their word, would avoid and use another dealership. You are free to call me as I'm still waiting for the GM to call as promised. Terrible, terrible, terrible. I purchased three Mercedes from Mercedes Benz of Wilsonville and never had such terrible service as Mercedes Benz of Beaverton. Just bad all the way around and they should really reconsider how they treat people, follow through with what they say, stick to their word, know what they sell, and answer the phones. Go somewhere else. --- Follow up, after a few months after posting this public review the dealerships manager Dale did reach out personally and eventually refunded my money for the tint job that they were unable to compete and the apology felt sincere. I still cannot vouch for any of the terrible people mentioned in this review but the manager is at least a decent person. More
by developernator
Employees Worked With
Other Employees :
Dale Acelar, Tony Yan, Noel Preston
March 04, 2021
Hillary was very nice and friendly. Did not feel pressured when arrived and service was fast. Would definitely recommend them to friends and family. Great job pressured when arrived and service was fast. Would definitely recommend them to friends and family. Great job More
by Sunny
Employees Worked With
Hillary , Dale Acelar, Noel Preston
March 04, 2021
Excellent help and full explanation of service provided. The dealership kept me informed during the entire process. I plan to return to this service department for all the needs for my car. The dealership kept me informed during the entire process. I plan to return to this service department for all the needs for my car. More
by CARREKERSK
Employees Worked With
Rebecca was a tremendous help and kept me informed throughout the entire process.
March 03, 2021
Wonderful service as always , respectful stuff, good advice , service five star , thank You Chris B for your wonderful customer service and great attitude, thank you advice , service five star , thank You Chris B for your wonderful customer service and great attitude, thank you More
by MOYSYUK
Employees Worked With
March 02, 2021
Was able to locate exact vehicle without having to order with LONG waiting period. Thank you to Bruce for great follow through. Will return to Bruce and dealership for next vehicle with LONG waiting period. Thank you to Bruce for great follow through. Will return to Bruce and dealership for next vehicle More
by NCLPDX
