Mercedes-Benz of Beaverton
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Took an immediate interest in my needs and bent over backwards to meet those goals. I was treated with respect & paid attention to all my questions. I never set foot in the dealership, Gami delivered my backwards to meet those goals. I was treated with respect & paid attention to all my questions. I never set foot in the dealership, Gami delivered my car & spent a lot of time making sure I was comfortable. More
The service manager Chris is very helpful during the whole process. Although the mechanic team is really disappointing, the help by Chris makes me give a five star. whole process. Although the mechanic team is really disappointing, the help by Chris makes me give a five star. More
Always do a great job and helpful, highly recommended, friendly staff, no hassles, quick appointment good CX. No complaints and will return for any service friendly staff, no hassles, quick appointment good CX. No complaints and will return for any service More
They are polite and easy to deal with. The rentals was They are polite and easy to deal with. The rentals was dirty but I do appreciate that option. Our car was returned dirty too. I like the ability They are polite and easy to deal with. The rentals was dirty but I do appreciate that option. Our car was returned dirty too. I like the ability to prepay before picking up the cars More
This is my first experience with Beaverton Mercedes. So far it has been a good one. Robert Olsen has been very kind, attentive to my needs far it has been a good one. Robert Olsen has been very kind, attentive to my needs More
My 2008 ML diesel seems to be too much of a problem to get right. I wanted everything checked and fixed. I have had this vehicle at this dealership for years, it always feels like I am the problem, but ne get right. I wanted everything checked and fixed. I have had this vehicle at this dealership for years, it always feels like I am the problem, but never a priority. Service reps are always polite, but seldom know any answers. I would like to check out with someone who took responsibility for working on my car. I ask to have everything checked and repaired. No report on basics like breaks, lights, engine condition. I wasn’t. 20 miles from dealership when I got to rear light warning messages. More
Beaverton Mercedes service department is the where I feel comfortable and confident having repairs done to my vehicle. They having a great team put together from the service manager, advisor, & technicians. comfortable and confident having repairs done to my vehicle. They having a great team put together from the service manager, advisor, & technicians. I do appreciate knowing a certified knowledgeable technician is working on my vehicle ensuring the best repair possible, and not having a lube tech doing the repairs to make a higher profit. Yes this sad sad thing happens even at MB dealerships. Thank you again to the great service department of Beaverton Mercedes. More
Great experience, easy buying process, they took great care of me, especially Hillary Philips. She really went the extra mile, personally delivering my new vehicle when it was initially delayed. care of me, especially Hillary Philips. She really went the extra mile, personally delivering my new vehicle when it was initially delayed. More
I always trust the Canyon Rd dealership to work on my car but they quoted me 3 hrs of work, quoted my husband 4 hours and kept the car 8 hours. We booked the first time slot of the day to avoid this exact is but they quoted me 3 hrs of work, quoted my husband 4 hours and kept the car 8 hours. We booked the first time slot of the day to avoid this exact issue. Yes we got a loaner but we had other commitments in the afternoon. More
Great service and my service advisor is wonderful, Rebecca. It's nice to be treated like royalty. Thanks Mercedes! Glad I followed Dale Acelar to Beaverton, I like this better than Portland!! Thanks Rebecca. It's nice to be treated like royalty. Thanks Mercedes! Glad I followed Dale Acelar to Beaverton, I like this better than Portland!! Thanks Dale for your help, you are the best in my book and when I get a new car it will be here! More