Mercedes-Benz of Beaverton

Estimated service time was way off. Details of service were not covered in detail. Not a very friendly atmosphere or friendly service associates. There was a recall on my car that they did not recognize were not covered in detail. Not a very friendly atmosphere or friendly service associates. There was a recall on my car that they did not recognize or attend to. Very disappointing for the amount of the service charges. More

Bret, the sales manager and the girl in finance were all fantastic! My only concerns are the fact that my 20 Honda Accord only came with one key and no owners manual, which I believe Bret will follow up wit fantastic! My only concerns are the fact that my 20 Honda Accord only came with one key and no owners manual, which I believe Bret will follow up with me in. The actual buying process was relatively quick and painless. I purchased the platinum extended warranty, and I’m hoping this warranty works better than the Lithia warranty I had on my Passat. It’s not super clear where I should get my Honda serviced if I do need to in the future. The Warranty contract says a Lithia dealer, but the issue with my Passat and now my Honda, there isn’t a Lithia Honda dealership in the Portland area. I’d prefer my Honda to be serviced at the local Honda dealership, so I’d like to know the details of what to do once my factory warranty expires. Also, I purchased the unlimited oil changes and am expecting the Mercedes techs to be able to do (2 of those per year) as well as rotate tires. Thanks! More

Great customer service, very polite people, they satisfied my expectations and find the right car for what I needed. For me was the first time but not the last. Great job Mercedes Beaverton. Thank satisfied my expectations and find the right car for what I needed. For me was the first time but not the last. Great job Mercedes Beaverton. Thank you!! More

I would like this dealership to know about Chris Browarski and his team. He is very knowledgeable,professional and communicates extremely well. This team is an asset to your company. I am also happy Browarski and his team. He is very knowledgeable,professional and communicates extremely well. This team is an asset to your company. I am also happy that you are having the free car wash after a service More

I rarely write reviews, but am compelled due to the frustating experience. The administrative process is not in place and streamlined. From acceptance of offer to confirmation of shipping a car too frustating experience. The administrative process is not in place and streamlined. From acceptance of offer to confirmation of shipping a car took 2.5 weeks.. a total 3.5week acceptance to receipt of vehicle. Car was delivered with no copies of app artwork signed and I had to follow up and ask for the copies. Proper process and basic transaction not typical of what I have experienced at other MB dealers I have purchased from. New or CPO. Norm the sales man tried his best and was nice- but the dealer’s process and protocol’s need revisiting and procedures in place for better overall customer experience. More

Gami was great to work with. Very responsive to my calls and text. I received a call from the GM to make sure everything was going okay to complete the sale and offered his assistance if needed. Thanks sa and text. I received a call from the GM to make sure everything was going okay to complete the sale and offered his assistance if needed. Thanks sales team! More

Has a Great amenities. Ready toListen and willing to Has a Great amenities. Ready to Listen and willing to give what I like .ready to help when asking questions .I like mercedez Benz of beaverton Has a Great amenities. Ready to Listen and willing to give what I like .ready to help when asking questions .I like mercedez Benz of beaverton More

Rebecca was wonderful to work with and professional! My car had a difficult problem and she made the process go as smoothly as it did in the end. car had a difficult problem and she made the process go as smoothly as it did in the end. More

I was very happy with the prompt service provided to me. They picked up the car from my home and brought it back once the car was fully serviced. They picked up the car from my home and brought it back once the car was fully serviced. More

The guys in service did a great job with communication and service on the car. The car was clean and ready for pick up on time. and service on the car. The car was clean and ready for pick up on time. More