Mercedes-Benz of Beaverton

once the sale is made no follow up on the purchase, unit was delivered on Saturday it was in the shop on Tuesday needing repairs. I called several times with no response and no response to my emails. I see was delivered on Saturday it was in the shop on Tuesday needing repairs. I called several times with no response and no response to my emails. I see how how one is treated when spending over 200k on a suv. well done More

Rebecca is the best! Supreme custom service and fast response! I normally don’t bother to do reviews but she did a fantastic job! Scheduled everything quickly and being flexible with my schedules. She w response! I normally don’t bother to do reviews but she did a fantastic job! Scheduled everything quickly and being flexible with my schedules. She was super busy but everything worked out very well! More

MB of Beaverton provided an excellent service over the phone before visit. I was able to obtain a prompt appointment, receive a complimentary rental. Service advisors: Rebecca and Oscar provided excepti phone before visit. I was able to obtain a prompt appointment, receive a complimentary rental. Service advisors: Rebecca and Oscar provided exceptional service and exceeded expectations. They provided and installed 2 complimentary license covers and keychains. More

Rebecca Lee was great! Thoughtful, communication was great on the process and pick up, right in the front row, on time and for less than quoted! Thanks again! I know who to call! great on the process and pick up, right in the front row, on time and for less than quoted! Thanks again! I know who to call! More

Robert Olsen was very nice to work with. Very attentive, knowledgeable and helpful Our new Mercedes is beautiful and I am sure we will have many happy years with it knowledgeable and helpful Our new Mercedes is beautiful and I am sure we will have many happy years with it More

Mr.Robert is very kindly and honest person. He is a profession one and let me trust him. Thanks manager give me last good price.This is a great deal for me. Thanks profession one and let me trust him. Thanks manager give me last good price.This is a great deal for me. Thanks More

I always have a VIP experience here. 10 cars into the experience since 2018 and every car has been stunning. Service is stunning. Management is on point. Finance department is on point. experience since 2018 and every car has been stunning. Service is stunning. Management is on point. Finance department is on point. More

I purchased my lease as certified and expected it would be detailed as though I was a new customer purchasing. Hillary was awesome to work with and did her best but was reliant upon others to provide quali be detailed as though I was a new customer purchasing. Hillary was awesome to work with and did her best but was reliant upon others to provide quality service. There was nothing about the transaction that made me feel special or valued in buying out my lease. More

Estimated service time was way off. Details of service were not covered in detail. Not a very friendly atmosphere or friendly service associates. There was a recall on my car that they did not recognize were not covered in detail. Not a very friendly atmosphere or friendly service associates. There was a recall on my car that they did not recognize or attend to. Very disappointing for the amount of the service charges. More

Bret, the sales manager and the girl in finance were all fantastic! My only concerns are the fact that my 20 Honda Accord only came with one key and no owners manual, which I believe Bret will follow up wit fantastic! My only concerns are the fact that my 20 Honda Accord only came with one key and no owners manual, which I believe Bret will follow up with me in. The actual buying process was relatively quick and painless. I purchased the platinum extended warranty, and I’m hoping this warranty works better than the Lithia warranty I had on my Passat. It’s not super clear where I should get my Honda serviced if I do need to in the future. The Warranty contract says a Lithia dealer, but the issue with my Passat and now my Honda, there isn’t a Lithia Honda dealership in the Portland area. I’d prefer my Honda to be serviced at the local Honda dealership, so I’d like to know the details of what to do once my factory warranty expires. Also, I purchased the unlimited oil changes and am expecting the Mercedes techs to be able to do (2 of those per year) as well as rotate tires. Thanks! More