Mercedes-Benz of Beaverton
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The dealership was amazing to work with and my car buying process was easy. However, I purchased the door protection seal (I can’t remember the name) less than a month ago and it is peeling off in multiple p process was easy. However, I purchased the door protection seal (I can’t remember the name) less than a month ago and it is peeling off in multiple places around the car already. The fact that there are multiple areas shows that it wasn’t a simple mistake, but a lack of care. A car is a big purchase, but the additional services I bought were a hefty amount as well. I chose to purchase those products from your company (A Mercedes Dealership) because I expected that a higher level of care, detail, and diligence would go into my car than if I took it elsewhere. This is my first experience with the Mercedes brand and I’m pretty let down. More
We our bases a used Audi, literally a two months later it needed 10k in work! Audi said dealer knew about this - dealer refuses any accountability. If you care about your hard earned money DO NOT buy it from needed 10k in work! Audi said dealer knew about this - dealer refuses any accountability. If you care about your hard earned money DO NOT buy it from here! More
I had a great experience at the Beaverton Mercedes-Benz service department. When my vehicle was finished, I was pleasantly surprised to receive a video from the service tech going over points like my tire service department. When my vehicle was finished, I was pleasantly surprised to receive a video from the service tech going over points like my tire tread, brake pad life, suspension, etc. The undercarriage isn’t something I ever see but am often curious about. I will choose this service department over other Mercedes dealerships. More
I bought my car on 07/22/2023 and was assured that my registration will be directly sent to my address.. I contacted Ms IB on 8/11/2023 about updates for my registration since my trip permit was expiring registration will be directly sent to my address.. I contacted Ms IB on 8/11/2023 about updates for my registration since my trip permit was expiring on 08/12/23.. I get informed after leaving multiple messages that I am to send the VIN verification.. So now it is 08/15/2023 and my trip permit has expired 3 days ago thus cannot drive my car.. and I have left multiple messages for Ms MB on updates.. who has never called me.. I was only able to speak to her once on 8/13/2023 since she picked her phone . If you had a review category for communication I would grade it 'Very Very Poor" I will be placing more reviews on Google and other websites to share my experience with your team so that buyers are aware of the issues More
We found the car we were looking far and we got the best service including the financing person Miss Mejra Berisa did a great job…. 😁😁 service including the financing person Miss Mejra Berisa did a great job…. 😁😁 More
Excellent sales with the connection to Driveway. I have never purchased a car sight unseen so I was a little nervous about that. The car was exactly what I expected, it was transported from Portla I have never purchased a car sight unseen so I was a little nervous about that. The car was exactly what I expected, it was transported from Portland to Florida with no problems. There were literally no defects that I have found. When I received the car it was detailed looking like a new car, took it for the first drive yesterday and I could not be more happy. Thank You !! Mercedes-Benz of Beaverton More
Once you buy a car, the dealership no longer cares about you. Good customer service goes out the door once the car is out the door. you. Good customer service goes out the door once the car is out the door. More
Started with sales and ended up with finance . All guys involved were super nice and helpful . I gotta a nice car with a good price .I would definitely buy again .Special thanks to Mr Norm Hunter . All guys involved were super nice and helpful . I gotta a nice car with a good price .I would definitely buy again .Special thanks to Mr Norm Hunter . Bassam Matar. More