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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,863 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,863 reviews

April 17, 2021

From the moment I make the appointment and dropping off the car picking up the car keeping us informed with the repair everything was beyond of any expectation 👍 More

by IQ cars LLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romano Boiciuc, Don Hampton
Apr 17, 2021 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our team communicated well and delivered such a pleasant experience. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 16, 2021

The service center repeatedly failed to follow directions on work that was to be done on my 2019 C63S AMG (replaced rotors when explicitly told not to). The turnaround service for a bad brake caliper and a s More

by LUGO87ANTHONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max Carrillo
May 03, 2021 -

Mercedes-Benz of Beaverton responded

Thank you, Anthony, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 16, 2021

Great communication from start to finish. Thanks to the great work and fast turn around. Will highly recommend and will be back for the next service. More

by cscbadhombre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Carrillo
Apr 17, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 16, 2021

Everybody is helpful, friendly, nice and professional, I really enjoyed to work with the Salesman, he was showing me about the car very detailed. My next new car definitely will be at Beaverton Mercedes.😁� More

by SONNYTRUONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thien Do
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with any future automotive needs. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 16, 2021

I decided to have my car serviced here after a couple not so great experiences at the other Mercedes dealer. I’m glad I came to Beaverton More

by SWHEDGERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
Apr 17, 2021 -

Mercedes-Benz of Beaverton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 15, 2021

I was in for B service 3/25. I needed a battery that was not in stock. Follow up ignored. Call me plz. Thx. F More

by FORREST3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your review! We strive to make sure that all of our customers leave happy, and I'm sorry to hear that you weren't fully satisfied with your experience here at Mercedes-Benz of Beaverton. Please don't hesitate to reach out to me directly so we can discuss how to resolve this issue. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 15, 2021

It was just a recall. Done as promised and they hand washes my car. 😊 Have had nothing but good experience so far. Thank you ,Mercedes! More

by BIGHAIR
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your service experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 15, 2021

The agent told me my service is done and did car wash done but they didn’t wash my car. Agent offer me to wash car when i stop by. More

by HEHEKPARK
Recommend Dealer
No
Employees Worked With
Christopher Browarski
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021 -

Mercedes-Benz of Beaverton responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 15, 2021

I would have rated 5 , but I got there and nobody out at service desk for 5 minutes and a group of guys just standing in car area. Nobody came up to me, so I went inside sales area, then walked out only th More

by jeepblazer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 13, 2021

Informal setting. Folks were a little confused in the morning. Car and mirrors were a bit disheveled when it was returned to me. I wish it would have been nicer. More

by BENNETOSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forgettable experience. I can't remember who the employee was.
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