Mercedes-Benz of Beaverton
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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From the moment I make the appointment and dropping off the car picking up the car keeping us informed with the repair everything was beyond of any expectation 👍 the car picking up the car keeping us informed with the repair everything was beyond of any expectation 👍 More
The service center repeatedly failed to follow directions on work that was to be done on my 2019 C63S AMG (replaced rotors when explicitly told not to). The turnaround service for a bad brake caliper and a s on work that was to be done on my 2019 C63S AMG (replaced rotors when explicitly told not to). The turnaround service for a bad brake caliper and a set of rear tires was 8 days. Overall, the experience at Beaverton Mercedes was completely unacceptable and far behind the standard of any other Mercedes dealership I’ve ever dealt with. Top to bottom ineptitude in the service department. Would recommend all Mercedes owners to never have their car serviced here. Was quoted pricing above MB USA parts pricing and had to demand department to match quoted Mercedes pricing on parts. More
Great communication from start to finish. Thanks to the great work and fast turn around. Will highly recommend and will be back for the next service. great work and fast turn around. Will highly recommend and will be back for the next service. More
Everybody is helpful, friendly, nice and professional, I really enjoyed to work with the Salesman, he was showing me about the car very detailed. My next new car definitely will be at Beaverton Mercedes.😁� really enjoyed to work with the Salesman, he was showing me about the car very detailed. My next new car definitely will be at Beaverton Mercedes.😁👍, More
I was in for B service 3/25. I needed a battery that was not in stock. Follow up ignored. Call me plz. Thx. F not in stock. Follow up ignored. Call me plz. Thx. F More
It was just a recall. Done as promised and they hand washes my car. 😊 Have had nothing but good experience so far. Thank you ,Mercedes! washes my car. 😊 Have had nothing but good experience so far. Thank you ,Mercedes! More
The agent told me my service is done and did car wash done but they didn’t wash my car. Agent offer me to wash car when i stop by. done but they didn’t wash my car. Agent offer me to wash car when i stop by. More
I would have rated 5 , but I got there and nobody out at service desk for 5 minutes and a group of guys just standing in car area. Nobody came up to me, so I went inside sales area, then walked out only th service desk for 5 minutes and a group of guys just standing in car area. Nobody came up to me, so I went inside sales area, then walked out only then did this nice person Chris I think helped me. We would have had Auxiliary battery done but got a higher quote the 2nd time. So my husband change his mind. More
Informal setting. Folks were a little confused in the morning. Car and mirrors were a bit disheveled when it was returned to me. I wish it would have been nicer. morning. Car and mirrors were a bit disheveled when it was returned to me. I wish it would have been nicer. More