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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,863 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,863 reviews

April 21, 2021

GREAT EXCEPT I ARRIVED EARLY AND WAS IN ONE LINE HOWEVER ANOTHER CAR ARRIVED ATFTER AND WAS IN ANOTHER LINE. WHEN DOOR OPENDED SHE WENT IN AND UPON MY LEAVING SHE WAS PROCESSED AND WAS LEAVING BEFORE ME. More

by SLJJACOBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
UNKNOWN
Apr 21, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. While we're happy to hear that you had an overall positive experience, we apologize that your wait was longer than expected. We hope you will give us the opportunity to do better next time! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 21, 2021

They need to work on their communications with their clients. I do not believe the service department believe they work for the clients and they think that clients work for them. More

by MATT@SEARCHLISTINGSPECIALISTS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Fitzgibbon
April 21, 2021

My regular advisor is no longer there- I was assigned Chris. I’m single and don’t have another car to use, therefore always needing a loaner. I so appreciate that. It makes me know the dealership respect More

by HARRODS316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Chris here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 21, 2021

I always get great service and price. They have always gone the extra mile to make things right. Tony Is fantastic. Service department is very friendly too. More

by MERCEDEH.FAKHRDAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romano Boiciuc, Tony Yan
Apr 22, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Mercedes-Benz of Beaverton are glad to have you as a customer. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

April 20, 2021

The sell man is nice also the man works at finance office too . They helped us choose and build our vehicle. Any way we are still waiting the customer build vehicle coming soon. Please let us know when it’s More

by NGUYENDZUNG91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romano Boiciuc, Noel Preston, Scott Larson
Apr 21, 2021 -

Mercedes-Benz of Beaverton responded

Thank you! It has been a pleasure assisting you with the details of your new Mercedes. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

April 20, 2021

Friendly and accommodating. Tony did a great job to help find my first Mercedes that best fit me needs and really captured what I wanted! More

by ASIANHUN20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : The front desk women was very friendly, I did not catch her name, but she had blond hair and an amazing accent that I wish I had!!!, Tony Yan, Noel Preston
Apr 21, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

April 19, 2021

Every single experience I’ve had here has been nothing short of amazing. My fiancé and I are always treated with the upmost respect. They always go out of their way to make sure our needs are met with eas More

by Charlette Chao Pena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romano Boiciuc, Tony Yan, Noel Preston
Apr 19, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much, Charlotte, for choosing Mercedes-Benz of Beaverton! We are so happy to hear that Tony and our sales team found you the perfect vehicle and deal! Congratulations on your new purchase, and let us know if we can be of any more assistance! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

April 19, 2021

Have been down in the USA from Canada for the last 4 months and was able to get my car in for its Plan B service. The team at Beaverton Mercedes was very helpful and even made sure I had a courtesy car More

by TREVOR29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Bostic
Apr 19, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our service department, Trevor! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

April 19, 2021

Was not given a planet car with spending 300$- instead they offered a Lyft with no air and filthy. BMW and even Lexus dealership has better service. More

by ACKROYDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vadim Balashov
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2021

Very happy with service appointment. Work was finished early. Rebecca lee is my service rep and was kind enough to order Lyft for a ride to a nearby shopping mall. She even synced my new iPhone to my car More

by Jlr360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
Apr 17, 2021 -

Mercedes-Benz of Beaverton responded

We are very happy to hear that Rebecca provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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