Mercedes-Benz of Beaverton
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Chris was awesome, helped me with all the problems I had. Excellent customer service delivered my car in a timely manner and kept me on the loop about the repairs. Excellent customer service delivered my car in a timely manner and kept me on the loop about the repairs. More
The key to service is communications! Too many communicaes are better and with voice mail, messaging, etc. this should never come up. For owners awaiting longer term I think twice a week or when a communicaes are better and with voice mail, messaging, etc. this should never come up. For owners awaiting longer term I think twice a week or when an anticipated event occurs, e.g. a repair part arrives. This did not happen well. I felt like I was pulling teeth to get information. And then I heard different stories depending on who I spoke with. It was as if the thought was, ‘Hey, customer you can wait’ without any consideration that I might have a schedule of appointments, meetings, travel, etc. to work around. I did appreciate the GLA loaner. It made life much better than driving my pickup everywhere. More
This is our second purchase at MB of Beaverton , Norm has been working hard for us to help us getting the car we want, very professional. Thank you Norm Hunter . been working hard for us to help us getting the car we want, very professional. Thank you Norm Hunter . More
Christopher Browarski was great, my car was done on time. Chris was courteous. The service was good except for the fact I have never been offered a loaner here Beaverton. I had every time I went to a dealers Chris was courteous. The service was good except for the fact I have never been offered a loaner here Beaverton. I had every time I went to a dealership in Los Angeles where I lived before moving to Beaverton. More
Work was done in a reasonable amount of time, but the car could have been washed before it was returned to me? But other than that satisfied with the work car could have been washed before it was returned to me? But other than that satisfied with the work More
Norman Hunter was the best. He found the suv that was perfect for me and in the perfect color and interior. Thanks Norman your the man. perfect for me and in the perfect color and interior. Thanks Norman your the man. More
Excellent customer service,performing really good service in my car,thank you. I am used always Beaverton dealer after I I’m buy my car in my car,thank you. I am used always Beaverton dealer after I I’m buy my car More
Love the car we purchased. Had a slight problem arise shortly after purchase and returned to the dealership. Dale went out to of his way to take care of us. I can’t say how much I appreciate his effort shortly after purchase and returned to the dealership. Dale went out to of his way to take care of us. I can’t say how much I appreciate his effort to resolve our issue. Would definitely recommend him and the dealership to anyone. Will be back the next time we need to buy a car! More
GREAT EXCEPT I ARRIVED EARLY AND WAS IN ONE LINE HOWEVER ANOTHER CAR ARRIVED ATFTER AND WAS IN ANOTHER LINE. WHEN DOOR OPENDED SHE WENT IN AND UPON MY LEAVING SHE WAS PROCESSED AND WAS LEAVING BEFORE ME. ANOTHER CAR ARRIVED ATFTER AND WAS IN ANOTHER LINE. WHEN DOOR OPENDED SHE WENT IN AND UPON MY LEAVING SHE WAS PROCESSED AND WAS LEAVING BEFORE ME. THAT WAS NOT FAIR. More
They need to work on their communications with their clients. I do not believe the service department believe they work for the clients and they think that clients work for them. clients. I do not believe the service department believe they work for the clients and they think that clients work for them. More