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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,861 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,861 reviews

May 26, 2021

My service was delayed 3 days due to wrong part delivery. I bought 2 new tires $1700 worth, no detail. Car was dirty inside and out tired and rims were filthy. Not what I am used too. Very disappointing More

by MARCBEVILACQUA33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rebecca Lee
Jun 12, 2021 -

Mercedes-Benz of Beaverton responded

Hello Marc, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send me a message with your contact information so that I can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 25, 2021

My rep was great at keeping me updated on time and cost. I love my 2008 C300, it’s is nice to be treated like my car is a top of the line 2021. You are the reason I preach Mercedes. Thanks for all you do. J More

by BEEFBOWLTERIYAKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Mercedes-Benz of Beaverton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 25, 2021

MB Beaverton is always helpful and pleasant to work with. Chris and Rebekah always takes care and can answer any questions that I have. They are my go-to service team for both of our MB’s. More

by acorn005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Lee
May 26, 2021 -

Mercedes-Benz of Beaverton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 24, 2021

Very professional and friendly. I was very happy with the service I received. I would recommend this dealership to others. Should I need my car serviced again, I will be back! More

by mollyagerter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience, and we look forward to seeing you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 23, 2021

I wasn’t able to test drive the car as I was buying out of state. They assured me the car was in good shape and after a week of driving it they were right. A deal was worked in short time but it took a whi More

by JDAVIS152015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Acelar, Noel Preston, Chincha Bell
May 23, 2021 -

Mercedes-Benz of Beaverton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 22, 2021

Really bad communication. I left my car at 7am and got to show up at 6pm to figure out my car status. Very poor contact More

by CAUDIA.CASAL
Customer Service
Recommend Dealer
No
Employees Worked With
Rebecca Lee
May 23, 2021 -

Mercedes-Benz of Beaverton responded

Hello, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 22, 2021

Friendly service department and a very Knowledgeable service rep. Great hand wash, unlike Wilsonville MB. I will definitely return for service for my MB sedan and SUV More

by ALANFUHRMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vadim Balashov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chincha Bell
May 23, 2021 -

Mercedes-Benz of Beaverton responded

Thank you, Alan, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 21, 2021

The service department and Max do a really nice job of uploading software and explaining things to me and staying with me till I fully understood how to operated nav system. Thanks max. More

by Hefley Barnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamu Kaehu-Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2021 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 21, 2021

I made an appointment for my first service check up . I specifically asked for someone to spend time with me as I had some questions on the functionality of my new car. They asked who the sales rep was, e More

by JANN.DAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rebecca Lee
May 23, 2021 -

Mercedes-Benz of Beaverton responded

Hello Jann, Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 24, 2021 -

JANN.DAVIS responded

Jann Davis 360-573-1111 jann.davis@comcast.net

May 20, 2021

Very easy to purchase my used car here. Unfortunately they didn't know much about the Toyota, but well they are a Mercedes dealership so understandable. More

by BENTHEAD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Preston, Scott Larson
May 20, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for choosing Mercedes-Benz of Beaverton! Congrats on your new purchase, and let us know if we can be of any more assistance! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

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