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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,870 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,870 reviews

June 01, 2021

Goes above and beyond to work with the management to get you the car want. Had the opportunity to work with Kelsey during a recent car purchase and highly impressed with the effort she puts in to close the More

by dinesh831
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Preston, Kelsie Ellett
Jun 02, 2021 -

Mercedes-Benz of Beaverton responded

Hi, Dinesh! Thanks for your feedback on your recent visit to Mercedes-Benz of Beaverton. It's great to hear that Kelsie and Noel were able to assist you with choosing the perfect vehicle, and that you had such a positive experience. We look forward to working with you again! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

June 01, 2021

Tony did a great job! And his supporting cast, helped him achieve this. I will be referring friends to this great team! Mahlao from Hawaii! More

by CONTACT11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Yan, Scott Larson
Jun 02, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience, so we're pleased to hear that Tony could meet your needs. We will share your comments with Tony and the rest of our team, and we look forward to working with you again! Mahalo! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

May 31, 2021

Ms.Rebecca Lee was by far the most friendly, engaging and delightful service person I have come across. She provided white glove treatment from beginning to end of the service process. More

by NICK G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
Jun 01, 2021 -

Mercedes-Benz of Beaverton responded

Nick, Thank you for your very kind review. Rebecca and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 31, 2021

Extremely pleased with service and each representative I had contact with. Max was helpful , kept me informed of service status and very professional. He solved a problem I had with my car quickly . More

by Scagle1940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Jun 01, 2021 -

Mercedes-Benz of Beaverton responded

Thanks for sharing your thoughts about your experience working with Max here at Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 31, 2021

Rebecca is the best one up there. She gives you updates on your vehicle and does everything possible to make the customer happy no matter what it takes. More

by NOVEMBER494
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
Jun 01, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad Rebecca was able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 31, 2021

My service writer is the best .keeps me informed all the way through the service or repair process and my car comes back clean .they even cleaned my glass inside More

by PASPDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
Jun 01, 2021 -

Mercedes-Benz of Beaverton responded

We appreciate your business and our team looks forward to serving you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 28, 2021

I received excellent information and follow up from Thien and Mejra. They walked me through the process and answered all my questions. They were both very responsive and friendly. More

by JEC77DADDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mejra Berisa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thien Do, Scott Larson
May 31, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for your wonderful review! We are thrilled that Thien and Mejra provided you with such excellent customer service. Thank you for choosing Mercedes-Benz of Beaverton, we look forward to assisting you with any future vehicle needs! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

May 27, 2021

Always so very clean. Staff is so friendly and treat us with respect. Car is always taken care of and returned clean and returned on time. More

by SPRINGWOODSUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
May 28, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 27, 2021

There good and work on things that need to be done well. They arranged for your loaner car. They stay busy. However, there is still some rooms for improvements. Be friendly while assisting customers and f More

by melbaspotswood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
May 28, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to review our service department! We take all feedback seriously and will share your comments with the team in order to improve future service. Please don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 26, 2021

My service was delayed 3 days due to wrong part delivery. I bought 2 new tires $1700 worth, no detail. Car was dirty inside and out tired and rims were filthy. Not what I am used too. Very disappointing More

by MARCBEVILACQUA33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rebecca Lee
Jun 12, 2021 -

Mercedes-Benz of Beaverton responded

Hello Marc, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send me a message with your contact information so that I can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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