Mercedes-Benz of Beaverton

I had a worst experience on 5/27/21. I usually go to I had a worst experience on 5/27/21. I usually go to the one in downtown and I have never Had a bad experience. I couldn’t not believe how poorl I had a worst experience on 5/27/21. I usually go to the one in downtown and I have never Had a bad experience. I couldn’t not believe how poorly I was treated there. The representative was on phone while he was trying to talk to me after I waited more than 45min. I was 20 min late for my clinic. I had to have my patient wait for me. I complained this and he said that was not his problem. He said he was also multi-tasking while he was talking to me. Multi-tasking for customer service?!?!? He did not even apologize. I just would not want to come back to your shop at all. No way. I deserve a better service. More

Goes above and beyond to work with the management to get you the car want. Had the opportunity to work with Kelsey during a recent car purchase and highly impressed with the effort she puts in to close the you the car want. Had the opportunity to work with Kelsey during a recent car purchase and highly impressed with the effort she puts in to close the deal, she did a lot of back and forth between me and the management, understood what I wanted, and clearly communicated that with the manager to make the deal happen. A very smooth car buying experience, honest and professional. Noel from Finance was also very helpful. Would definitely return to work with her if I'm looking for another car from MB Beaverton. More

Tony did a great job! And his supporting cast, helped him achieve this. I will be referring friends to this great team! Mahlao from Hawaii! achieve this. I will be referring friends to this great team! Mahlao from Hawaii! More

Ms.Rebecca Lee was by far the most friendly, engaging and delightful service person I have come across. She provided white glove treatment from beginning to end of the service process. delightful service person I have come across. She provided white glove treatment from beginning to end of the service process. More

Extremely pleased with service and each representative I had contact with. Max was helpful , kept me informed of service status and very professional. He solved a problem I had with my car quickly . had contact with. Max was helpful , kept me informed of service status and very professional. He solved a problem I had with my car quickly . More

Rebecca is the best one up there. She gives you updates on your vehicle and does everything possible to make the customer happy no matter what it takes. on your vehicle and does everything possible to make the customer happy no matter what it takes. More

My service writer is the best .keeps me informed all the way through the service or repair process and my car comes back clean .they even cleaned my glass inside way through the service or repair process and my car comes back clean .they even cleaned my glass inside More

I received excellent information and follow up from Thien and Mejra. They walked me through the process and answered all my questions. They were both very responsive and friendly. and Mejra. They walked me through the process and answered all my questions. They were both very responsive and friendly. More

Always so very clean. Staff is so friendly and treat us with respect. Car is always taken care of and returned clean and returned on time. with respect. Car is always taken care of and returned clean and returned on time. More

There good and work on things that need to be done well. They arranged for your loaner car. They stay busy. However, there is still some rooms for improvements. Be friendly while assisting customers and f They arranged for your loaner car. They stay busy. However, there is still some rooms for improvements. Be friendly while assisting customers and follow up on customers repairs and maintenance status. Making sure customers vehicle is/ are cleared and ready to be brought out. Disclosing what has done and if found other other issues. Other than that my experienced overall was good. Thanks More