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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,870 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,870 reviews

June 16, 2021

Customer service is very minimal. Little explanation of what needs to be done, and zero follow up. This seems to be a routine. I continue to be disappointed with the follow up aside from texting when paym More

by NICOLEGRAYSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
Jul 04, 2021 -

Mercedes-Benz of Beaverton responded

We're sorry, Nicole, that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 15, 2021

loved the service it provides, specifically Chris Browarski who handles my case. His attitude was very professional. I requested his assistance and will always do More

by HUNG.TRONG.VU
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Jun 16, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for sharing your thoughts about your experience with our team here at Mercedes-Benz of Beaverton. We appreciate your business and look forward to seeing you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 15, 2021

Chris Walters, the service manager, is exceptional to work with. Customer satisfaction is key to him and it shows at all times. Thank you for your service. More

by LISA KATHRYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vadim Balashov
Jun 16, 2021 -

Mercedes-Benz of Beaverton responded

Lisa, thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you next time! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 15, 2021

Well taken care of by all, the service was completed in time. Allowed me just enough time to inquire about another vehicle, have already received the new quote that I requested. More

by DGHIZZONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski, Bruce Stomenger
Jun 16, 2021 -

Mercedes-Benz of Beaverton responded

Thank you, we appreciate your business and our team looks forward to serving you again soon! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 12, 2021

Excellent service! Rebecca Lee, my service advisor was fantastic to work with and exceeded all expectations! Will definitely recommend Mercedes-Benz of Beaverton to friends and family! More

by LadyBenz33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
Jun 12, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your review and kind words for Rebecca! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 11, 2021

The loaner car was really dirty and much smaller than my car. It could be better. My Service Representative Max Carrillo is excellent in Customer Service! More

by EDWIN CACERES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maximo Carrillo
Jun 12, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your feedback for our service department, Edwin! We will share your comments with them, and please don't hesitate to let us know if we can be of further assistance. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 11, 2021

Servicing my car at Beaverton Mercedes has always been a great experience. My Service Advisor Chris Browarski was wonderful and made sure everything was working fine with my car. More

by sakennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Jun 12, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear that Chris and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 10, 2021

Very good response, care and turn around of my car. Felt like a higher level of service than in the past! Thank you.for listening and accommodating my schedule too!!! More

by ANGELA.SNOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin(I think?) was intake of the car. He was great , Christopher Browarski
Jun 10, 2021 -

Mercedes-Benz of Beaverton responded

Thank you, Angela! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

June 10, 2021

Friendly and knowledge staff. No sales pressure. Very happy with my car buying experience at this location. Would definitely recommend and buy from here again More

by rustyblythe1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Preston, Brett Wilder
Jun 10, 2021 -

Mercedes-Benz of Beaverton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

June 10, 2021

Chris did a great job! They were ready on time to start the appt. and finished early. All maintenance tasks were complete. The one repair item was also completed More

by FJDDOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
Jun 11, 2021 -

Mercedes-Benz of Beaverton responded

Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Beaverton. Please don't hesitate to reach out if you need anything else. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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